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Customer Service Engineer providing technical support and conducting training for manufacturing simulation software. Focusing on customer - specific needs and documentation.
About the role
- Field Service Technician responsible for mechanical and electrical aspects of surface mining equipment. Engage in troubleshooting, repairs, and safety compliance adhering to industry standards.
Responsibilities
- Inspecting equipment for proper performance and determine faults and malfunctions
- Adjusting equipment & repairing/replacing defective parts, components, or systems according to the scope of work
- Testing repaired equipment to ensure proper operational performance
- Commissioning new equipment
- Actively participates in continuous improvement initiatives
- Completing accurate time records, technical reports, failure reports, and parts lists
- Staying current with the industry, customers, product developments and technical best practices
- Other duties as assigned by the Manager
- Complies with safety policies and applicable government, customer or industry regulations or requirements
- Responsibility to identify and report any unsafe work habits, workplace incidents and/or near misses
- Perform risk assessments (“Take Five”) prior to each task
- Maintains hand tools and equipment to ensure safe operation
- Maintains orderly work area and ensures housekeeping requirements are met
- Attend Environmental, Health and Safety related trainings
- Wear the required personal protective equipment (PPE) assigned for each task
Requirements
- Relevant trade certification (red seal is considered an asset)
- At least 3 years related experience with mining equipment is considered an asset
- Previous experience with equipment would be an asset
- Common Core training is considered an asset
- Excellent proficiency in reading hydraulic and electrical schematics
- Demonstrated ability to diagnose, troubleshoot and repair electrical and mechanical issues with mining equipment
- Strong written and verbal communication skills
- Computer literacy (MS Office)
- Valid driver’s license and willingness to travel to local mine sites and across Canada as required
- Ability and willingness to work varied shifts (as required)
- Must be legally eligible to work in Canada.
Benefits
- Ample opportunity for overtime that is paid as per provincial standards
- Tool reimbursement program
- A comprehensive compensation package including a pension plan with matching, competitive health, dental, life and disability benefits
- Paid training and development opportunities
- Company vehicle (depending on assignment)
- Company cellphone
- Support from an experienced network of technicians across the globe
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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