Individual Disability Claims Analyst evaluating and managing disability claims for clients' financial security. Ensure professionalism and accountability in client interactions while supporting life events.
Responsibilities
Conducting in-depth analyses of disability claims
Determining eligibility for benefits
Managing complex or high-impact claims
Preparing clear and professional written communications
Maintaining regular communication with policyholders
Contributing to continuous improvement initiatives
Requirements
Minimum of three years of experience in claims management, disability claims, or a related field
Strong analytical thinking and ability to exercise sound judgment in complex situations
Excellent customer service skills and professionalism
Strong organizational skills and attention to detail
Excellent written and verbal communication skills
Knowledge of the medical field or long-term disability insurance (an asset)
Autonomy, adaptability, and resilience in a dynamic environment
Advanced level of English and French proficiency, both written and spoken
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