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About the role

  • Individual Disability Claims Analyst evaluating and managing disability claims for clients' financial security. Ensure professionalism and accountability in client interactions while supporting life events.

Responsibilities

  • Conducting in-depth analyses of disability claims
  • Determining eligibility for benefits
  • Managing complex or high-impact claims
  • Preparing clear and professional written communications
  • Maintaining regular communication with policyholders
  • Contributing to continuous improvement initiatives

Requirements

  • Minimum of three years of experience in claims management, disability claims, or a related field
  • Strong analytical thinking and ability to exercise sound judgment in complex situations
  • Excellent customer service skills and professionalism
  • Strong organizational skills and attention to detail
  • Excellent written and verbal communication skills
  • Knowledge of the medical field or long-term disability insurance (an asset)
  • Autonomy, adaptability, and resilience in a dynamic environment
  • Advanced level of English and French proficiency, both written and spoken

Benefits

  • Flexible group insurance plans
  • Competitive pension plan
  • Employee share purchase plan
  • Vacation, wellness, and personal development days
  • Telemedicine services
  • Employee and Family Assistance Program (EFAP)
  • Ergonomic home office equipment program
  • Performance bonus
  • Discounts on iA Financial Group products
  • And much more!

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

HybridMontrealCanada

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