Global marketing manager shaping brand, content and social strategy for Ignition’s revenue and billing automation platform. Leading narratives, editorial direction, agencies, AI workflows and cross-functional alignment.
Responsibilities
Own strategic direction across brand communications, content marketing, and social and brand presence
Shape Ignition’s strategic market narrative and translate business priorities into external stories
Maintain consistency of brand voice, tone and messaging across content, PR and social
Support executive communications and thought leadership
Lead global editorial strategy across thought leadership, campaigns, reports, blogs, customer stories, webinars and other content
Develop strategic briefs, angles and editorial direction for agencies and freelancers
Oversee hero content and ensure it supports brand-building and demand-generation priorities
Review and approve externally facing content
Review product messaging for accuracy and partner with Product Marketing on positioning, claims and launch messaging
Lead Ignition’s global social presence, executive social and employee advocacy initiatives
Direct agency and freelancer work and orchestrate AI-enabled workflows
Partner with Product Marketing, Demand Generation, Design, Customer Marketing, Product and Sales
Prioritize requests across campaigns, regions and stakeholders
Use content, social and campaign performance data to improve quality, distribution and business impact
Evaluate market resonance, content reuse, engagement, pipeline influence and strategic business impact
Requirements
Strong editorial judgment and storytelling instincts
Experience building content strategies supporting brand, demand and customer education
Ability to shape narratives, develop briefs and guide content from idea through launch
Strong understanding of brand voice, messaging and product positioning
Experience managing agencies, freelancers or external partners
Comfort reviewing and improving AI-generated content
Ability to prioritize competing requests across stakeholders, teams and regions
Strong cross-functional collaboration skills
Confidence balancing creative quality with business outcomes
Pragmatic, hands-on mindset when needed
8+ years of experience in content marketing, editorial strategy, brand communications or integrated marketing
Experience in B2B SaaS, technology, fintech, accounting, professional services or related industry preferred
Proven ability to develop and execute content strategies across multiple channels and formats
Experience managing agency or freelancer relationships
Strong writing, editing and communication skills
Experience working with Product Marketing, Demand Generation, Design, Sales, Product and Customer Marketing teams
Strong experience with AI-enabled marketing or content workflows
Ability to interpret performance data and translate insights into action
Benefits
Equal opportunity employer
Recruitment-process accommodations and alternative-format materials available
AI-enabled recruitment tools used responsibly without replacing human decision-making
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