Cyber/Tech Claims Specialist handling complex cyber claims for CFC’s Canadian admitted insurance offering. Coordinating policyholders, brokers, and specialist vendors from notification through settlement.
About the role
- Bilingual Claims Processor responsible for evaluating and processing pet insurance claims in Canada. Ensuring appropriate coverage and compensation while collaborating with veterinary hospitals and policyholders.
Responsibilities
- Investigating, evaluating, and processing insurance claims
- Determining policy coverage for the claimed loss
- Creating and issuing claims decisions to policyholder
- May order medical records from providers
- May communicate with clients and providers during treatment
- Performs other duties and responsibilities as assigned
Requirements
- Bilingual (English & French)
- 3+ years in the veterinary field if a licensed technician or 5+ years in the veterinary field if an unlicensed assistant
- Must be located in Canada
- High school diploma or GED required
- Associates Degree or equivalent work experience (one-year relevant experience is equivalent to one-year college)
Benefits
- Comprehensive full medical, dental and vision Insurance
- Basic Life Insurance at no cost to the employee
- Company paid short-term and long-term disability
- 12 weeks of 100% paid Parental Leave
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSA)
- Retirement savings plan
- Personal Paid Time Off
- Paid holidays and company-wide Wellness Day off
- Paid time off to volunteer at nonprofit organizations
- Pet friendly office environment
- Commuter Benefits
- Group Pet Insurance
- On the job training and skills development
- Employee Assistance Program (EAP)
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