Senior claims specialist analyzing, negotiating, and settling auto and general liability claims. Supporting clients, brokers, litigation, and Independent Adjusters for Canadian TPA Helmsman.
About the role
- Claims Processor evaluating and processing pet insurance claims for Pets Plus Us across Canada. Reviewing veterinary histories, policy eligibility, coverage, and compensation decisions.
Responsibilities
- Investigate, evaluate, and process insurance claims
- Determine policy coverage for claimed losses and appropriate compensation amounts
- Work closely with veterinary hospitals and policyholders to evaluate and review pets’ medical histories
- Determine a baseline of health
- Review policies to determine eligibility
- Create and issue claims decisions to policyholders
- Order medical records from providers when needed
- Communicate with clients and providers during treatment when needed
- Perform other assigned duties and responsibilities
Requirements
- 3+ years in the veterinary field if a licensed technician
- 5+ years in the veterinary field if an unlicensed assistant
- Must be located in Canada
- High school or secondary school diploma or GED required
- Associate Degree or equivalent work experience
- One-year relevant experience is equivalent to one-year college
- Veterinary technician licensure strongly preferred
Benefits
- Comprehensive full medical, dental and vision Insurance
- Basic Life Insurance at no cost to the employee
- Company paid short-term and long-term disability
- 12 weeks of 100% paid Parental Leave
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSA)
- Retirement savings plan
- Personal Paid Time Off
- Paid holidays and company-wide Wellness Day off
- Paid time off to volunteer at nonprofit organizations
- Pet friendly office environment
- Commuter Benefits
- Group Pet Insurance
- On the job training and skills development
- Employee Assistance Program (EAP)
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