Commercial Account Manager managing renewals, retention, and expansion for InfluxData’s InfluxDB time-series data platform. Growing revenue across a portfolio of customer accounts.
Responsibilities
Manage a portfolio of approximately 30-40 customer accounts and renewals
Lead the renewal process for each account, ensuring customer needs are met, check-ins are scheduled, and commercial terms align with expectations
Identify and implement growth opportunities to drive incremental ARR and revenue
Identify new use cases and groups that could benefit from additional capabilities
Build and maintain strong relationships with key stakeholders
Collaborate with Sales, Support, Marketing, and other cross-functional teams to enhance customer experience and maximize value
Monitor account health and proactively address risks to retention and growth
Requirements
1-3 years of experience as an Account Manager or Renewals Specialist, focused on driving renewals and growth
Proven ability to manage +50 accounts while balancing renewals and identifying expansion opportunities
Strong communication, negotiation, and relationship-building skills
Self-motivated with the ability to work independently and as part of a team
Experience selling open source/SaaS is a plus
Experience in NoSQL data technologies or other modern data platforms is a plus
Experience selling enterprise management solutions is a plus
Proficiency in another language such as French or Italian is a plus
Must be located in one of the listed locations: Australia, Canada, Germany, Ireland, Italy, Spain, the UK, or the US
Must be authorized to work in the country currently located
Must indicate whether employment visa sponsorship will be required
Benefits
Remote-first work environment
Remote interview process
Potential in-person meeting with a team member at the final interview stage
Opportunity to work with a globally distributed workforce
Reasonable accommodations available for qualified individuals with disabilities or disabled veterans
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