Commercial Account Manager

Posted 13 hours ago

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About the role

  • Commercial Account Manager managing renewals, retention, and expansion for InfluxData’s InfluxDB time-series data platform. Growing revenue across a portfolio of customer accounts.

Responsibilities

  • Manage a portfolio of approximately 30-40 customer accounts and renewals
  • Lead the renewal process for each account, ensuring customer needs are met, check-ins are scheduled, and commercial terms align with expectations
  • Identify and implement growth opportunities to drive incremental ARR and revenue
  • Identify new use cases and groups that could benefit from additional capabilities
  • Build and maintain strong relationships with key stakeholders
  • Collaborate with Sales, Support, Marketing, and other cross-functional teams to enhance customer experience and maximize value
  • Monitor account health and proactively address risks to retention and growth

Requirements

  • 1-3 years of experience as an Account Manager or Renewals Specialist, focused on driving renewals and growth
  • Proven ability to manage +50 accounts while balancing renewals and identifying expansion opportunities
  • Strong communication, negotiation, and relationship-building skills
  • Self-motivated with the ability to work independently and as part of a team
  • Experience selling open source/SaaS is a plus
  • Experience in NoSQL data technologies or other modern data platforms is a plus
  • Experience selling enterprise management solutions is a plus
  • Proficiency in another language such as French or Italian is a plus
  • Must be located in one of the listed locations: Australia, Canada, Germany, Ireland, Italy, Spain, the UK, or the US
  • Must be authorized to work in the country currently located
  • Must indicate whether employment visa sponsorship will be required

Benefits

  • Remote-first work environment
  • Remote interview process
  • Potential in-person meeting with a team member at the final interview stage
  • Opportunity to work with a globally distributed workforce
  • Reasonable accommodations available for qualified individuals with disabilities or disabled veterans
  • Equal employment opportunity

Job type

Full Time

Experience level

Junior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

NoSQLOpen Source

Location requirements

RemoteUnited Kingdom

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