Senior Content Business Analyst turning Coursera and Udemy learning data into strategic insights. Improving content KPIs, portfolio performance, and executive decision - making through analytics and generative AI.
About the role
- Vendor Management Analyst optimizing IT vendor contracts, renewals, and costs for Intact insurance. Supporting executive governance through analytics, negotiations, and AI-assisted contract reviews.
Responsibilities
- Manage and maintain a contract renewal pipeline, identifying renewals 3–6 months in advance
- Prepare and present contract renewal packages, negotiation strategies, and vendor recommendations for executive review and approval
- Analyze vendor contracts, identify consolidation opportunities, support negotiations, and drive cost savings and spend optimization
- Maintain and improve the vendor management Power BI dashboard covering vendor spend, renewal timelines, and performance metrics
- Conduct AI-assisted contract reviews to identify opportunities, SLA highlights, and negotiation insights
- Collaborate with cross-functional stakeholders to align vendor strategies with business goals and organizational priorities
- Prepare executive-level reporting and presentations for VP and Director stakeholders
- Develop and improve vendor management policies, playbooks, and standard operating procedures
- Escalate and coordinate resolution of vendor disputes, invoice discrepancies, and service delivery issues
- Support the productivity council, an executive governance forum for strategic, timely, and cost-effective contract decisions across the IT vendor portfolio
Requirements
- Post-secondary education in Business, Finance & Accounting, or Information Technology is required
- Minimum 3 years of experience in vendor management, strategic sourcing, or IT expense management is required
- Advanced proficiency in Excel and Oracle ERP is required
- Knowledge of IT accounting and reporting framework
- Power BI experience is an asset
- Experience supporting executive governance forums or preparing materials for senior leadership review
- Strong commercial acumen with a track record of identifying and delivering cost savings
- Familiarity with contract management principles, SLA frameworks, and negotiation strategies
- Experience with or strong interest in AI-powered tools for contract analysis and reporting
- Excellent communication and stakeholder management skills
- For candidates located in Quebec, bilingualism is required to interact regularly with English-speaking colleagues across Canada
- Must be eligible to work in Canada from the anticipated start date and throughout employment
- Candidates are solely responsible for maintaining work eligibility in Canada
Benefits
- Flexible work arrangements and a hybrid work model
- Possibility to purchase up to 5 extra days off per year
- Multiple benefits supporting physical and mental wellbeing, including telemedicine and Wellness account
- Share plan and other savings: up to 12% of salary or more
- Annual bonus target of 7.5%, with potential payout of up to double the target, subject to personal and company performance
- Employee Share Purchase Plan (ESPP), with Intact matching 50% of net shares
- Defined benefit pension plan offering guaranteed income for life
- Supportive team culture and growth potential
- Workplace adjustments/accommodations for people with disabilities
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