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About the role
- Business Analyst III leading process optimization and digital transformation for Seaspan Shipyards. Aligning business objectives, data, and enterprise technology solutions across complex initiatives.
Responsibilities
- Lead the analysis, design, and optimization of complex business processes
- Support development of process architecture and relevant process models within assigned business domains
- Facilitate business capability assessments, process maturity evaluations, and process improvement initiatives
- Identify opportunities for process standardization, automation, digitalization, and operational excellence
- Ensure alignment between business strategy, operating models, business processes, and technology solutions
- Lead process modelling using ARIS or similar tools following VAD, BPMN, and other standards
- Lead discovery workshops and stakeholder engagements across business and technology teams
- Elicit, analyze, challenge, prioritize, and validate business, functional, non-functional, and reporting requirements
- Translate business objectives into business cases and improvement roadmaps and provide input for IT solution design
- Maintain traceability between business goals, requirements, process models, solution designs, and realized benefits
- Perform impact assessments across processes, systems, data, organizational structures, and operating procedures
- Act as lead Business Analyst on large-scale and cross-functional initiatives
- Guide project teams through planning, design, testing, deployment, and stabilization
- Support project governance, risk identification, issue resolution, and decision-making
- Collaborate with IT Solution Architects, Product and Data Owners, Developers, and Business Leaders
- Lead UAT planning, execution oversight, and business readiness activities
- Mentor Business Analysts
- Contribute to BA methodologies, templates, standards, and governance frameworks
- Promote collaboration, continuous learning, and professional development
Requirements
- Bachelor’s degree in Business Administration, Computer Science, Engineering, or related field
- 7+ years of experience in Business Analysis, Process Improvement, Digital Transformation, or Systems Implementation
- Demonstrated experience leading complex cross-functional initiatives
- Advanced experience with BPMS, Azure DevOps, Visio, or equivalent enterprise platforms
- Experience facilitating executive-level discussions and strategic planning activities
- Advanced knowledge of Business Analysis, BPM, Process Architecture, and Digital Transformation practices
- Advanced experience designing and optimizing business processes
- Extensive experience with BPM platforms in a lead analyst role
- Strong understanding of SDLC, Agile, Waterfall, and hybrid delivery methodologies
- Solid understanding of Enterprise Architecture concepts and business capability modelling
- Strong understanding of Change Management and Organizational Change impacts
- Knowledge of Business Intelligence, reporting, analytics, and data-driven decision making
- Experience or familiarity with engineering, manufacturing, shipbuilding, or industrial operations is considered a strong asset
- Knowledge of business process architecture and BPM governance
- Knowledge of BPMN 2.0 and process modelling
- Ability to facilitate executive and stakeholder workshops
- Business case development skills
- Enterprise thinking and systems analysis
- Requirements management and prioritization
- Risk and impact assessment
- Benefits realization and KPI definition
- Leadership and mentoring
- Negotiation and influence
- Communication and executive presentation skills
- Must obtain and maintain security clearance through the Canadian Controlled Goods Program
Benefits
- Annual bonus
- Pension plan matching
- Extended health care, including paramedical services, mental health coverage, physiotherapy, and more
- Dental care
- Vision care
- Life insurance
- Medical leave coverage
- Parental leave coverage
- $500 personal spending account
- Employee Family Assistance Program (EFAP)
- Access to Pemberton campus gym
- Included parking
- Complimentary shuttle bus Monday through Friday with various pickup and drop-off points around North Vancouver
- Full-time, permanent employment and job stability
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