Process improvement consultant guiding IT transformation for Wepoint’s business and public - sector clients. Optimizing processes, change adoption, governance, and performance measurement.
About the role
- Project Operations Manager overseeing schedules, budgets, trades, and client handoffs for Hamilton design-build company. Protecting margins and improving residential construction project execution.
Responsibilities
- Develop and maintain project schedules with the Construction Manager
- Monitor milestones, identify delays, and coordinate recovery plans
- Coordinate delivery-team priorities and drive commitments to completion
- Resolve or escalate issues threatening schedules, budgets, or client satisfaction
- Build project budgets, track actual and committed costs, and forecast costs to complete
- Protect gross margins and implement corrective actions for variances
- Provide financial forecasts to accounting
- Coordinate trade quotes, scope reviews, and vendor awards
- Ensure trade contracts and purchase orders are completed before work begins
- Maintain current trade pricing for estimating
- Scope, price, and obtain approval for change orders before work begins
- Take projects over from sales at contract signing and hand complete plans to the field
- Keep clients updated through closeout
- Improve and implement project-management processes and workflows
- Evaluate and roll out appropriate software
- Maintain accurate schedules, budgets, tasks, CRM records, and project files
- Lead the project coordinator and follow up on assigned work
- Own scorecard numbers in weekly leadership meetings
Requirements
- 5 or more years as a Project Manager on residential construction or renovation projects
- Multi-unit experience is a plus
- Experience building project schedules and job-cost budgets and running jobs through closeout with little oversight
- Knowledge of the construction process end to end, including permits, trade sequencing, inspections, handover, and the Ontario Building Code
- Highly organized, detail-oriented, proactive problem-solving and ownership
- Comfortable with Excel and scheduling or project management software such as MS Project, Procore, or Buildertrend
- Prompt, clear communication with trades, clients, and a partly remote team
- Reliable follow-through and proactive updates
Benefits
- Some remote work is possible
- Benefits included
- Daily stand-up meetings, weekly leadership meetings, performance scorecards, and quarterly priorities to maintain alignment, accountability, and consistent execution
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Process Improvement Advisor guiding IT transformation for Wepoint’s business and public - sector clients. Optimizing processes, change adoption, governance, and performance across complex organizations.
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