Senior Product Manager

Posted 2 weeks ago

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About the role

  • Senior Product Manager driving onboarding experiences for new clinics at Jane. Collaborating across departments to improve activation rates and reduce churn.

Responsibilities

  • Improve activation rates and reduce early churn by helping new clinics find value in Jane faster
  • Collaborate across departments to create aligned onboarding experiences
  • Build systems that allow feature teams to effectively introduce new capabilities into onboarding
  • Make onboarding a customer-obsessed function by bringing regular feedback and data insights into decisions
  • Establish new ways of working that improve how the organization supports clinics in their first weeks with Jane

Requirements

  • 5+ years of product management experience, with at least 2 - 3 years focused on growth, onboarding, activation, or early customer journey work
  • Proven ability to work cross-functionally and influence stakeholders without formal authority
  • Comfort with experimentation, data-driven decision making, and analytics tools
  • Strong foundation in user research and customer discovery
  • Familiarity with AI tools and a genuine curiosity about how they can improve product experiences

Benefits

  • Comprehensive benefits package

Job type

Full Time

Experience level

Senior

Salary

CA$117,100 - CA$182,900 per year

Degree requirement

Bachelor's Degree

Location requirements

RemoteCanada

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