Senior Project Manager at Jesta I.S. managing complex ERP implementation projects and delivering client success. Collaborating with enterprise clients and cross-functional teams for effective project management.
Responsibilities
Lead complex, multi stream or multi project programs across enterprise ERP implementations
Engage with client leadership to ensure alignment on delivery strategy, implementation sequencing, and prioritization decisions.
Own integrated delivery planning across multiple workstreams, vendors, or delivery teams
Mentor Level I and Level II project managers, providing coaching on delivery excellence and client engagement
Influence PMO governance, standards, and methodology improvements across Professional Services
Support executive level reporting, forecasting, and delivery performance analysis
Manage end to end delivery of client projects, including scope definition, planning, execution, monitoring, and closure
Develop and maintain detailed project plans, schedules, budgets, and risk registers for ERP implementation and consulting engagements
Serve as the primary day to day point of contact for clients on assigned projects, ensuring clear communication and expectation management
Coordinate cross functional resources across Professional Services, Development, PMO, and Support to meet project deliverables
Identify, assess, and proactively mitigate project risks, issues, and dependencies, escalating when required
Track and report on project status, financials, and milestones using standard PMO governance and reporting tools
Support user acceptance testing (UAT), go live readiness, and post implementation transition activities
Contribute to continuous improvement of project delivery methodologies, templates, and best practices
Requirements
Bachelor’s degree in Business, Information Systems, Project Management, or a related field, or equivalent professional experience
PMP certification or equivalent project management certification is considered an asset
Formal training in Agile, Scrum, or hybrid delivery methodologies is considered an asset
7+ years of experience leading complex ERP programs or portfolios
Proven experience managing client-facing projects with multiple stakeholders
Experience delivering ERP, SaaS, or complex technology implementations
Strong understanding of project financials, scope control, and delivery governance
Experience with retail, wholesale, or supply chain ERP implementations (preferred)
Exposure to global or multi-client delivery environments (preferred)
Experience working within a PMO-driven organization (preferred)
Strong project planning and execution skills
Client-facing communication and stakeholder management
Risk identification and mitigation
Cross-functional coordination and collaboration
Financial tracking and budget management
Organizational and prioritization skills
Problem solving and critical thinking
Ability to manage multiple projects and priorities
Effective use of Microsoft Copilot for analysis, drafting, and reporting
Data-informed decision making using AI-supported insights
Digital fluency and adaptability in cloud ERP environments
Continuous improvement mindset
Attention to detail and accountability
Professional judgment and resilience
Ability to manage escalation efficiently
English proficiency (spoken and written): Required due to regular communication and collaboration with clients and partners in other provinces of Canada and the United States.
Benefits
Health coverage (medical, dental, disability, and life insurance)
Wellness program (gym membership reimbursement)
Professional growth (training platforms, career development fee subsidy, etc.)
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