Senior Project Manager for divisional projects and initiatives at the City of Hamilton. Leading projects for the Recreation Division and community impact.
About the role
- Project Coordinator supporting the delivery of client-facing IT projects at Long View in Vancouver. Coordinating plans, communications, and timelines across multiple concurrent projects.
Responsibilities
- Coordinate end-to-end delivery activities for client IT projects (e.g., infrastructure, cloud, modern workplace, security, and business applications) under the guidance of a Senior Project Manager
- Own and maintain project schedules: build and update project plans, track milestones and dependencies, and keep calendars aligned across internal teams and client stakeholders
- Run project coordination rhythms: schedule and facilitate project meetings, capture minutes, confirm decisions, and drive follow-ups to closure
- Support client communications by preparing status updates, action-item logs, and audience-appropriate summaries; ensure stakeholders know what is happening, what is needed, and by when
- Track risks, issues, and decisions (RAID) and escalate early—bringing options, context, and recommended next steps to the project leadership team
- Coordinate across delivery teams and vendors to remove blockers, confirm ownership, and keep work moving—especially when priorities change quickly
- Support coordination of technical activities such as environment readiness, access management, implementation tasks, and deployment logistics; validate that prerequisites are met before work starts
- Assist with testing and go-live coordination by tracking test plans, collecting defect/action updates, and helping teams hit entry/exit criteria
- Maintain project documentation (project plan, RAID, meeting notes, change log, decision log) and ensure items are versioned, organized, and easy to find
- Support project governance activities such as change requests, client approvals, and status reporting in partnership with the Senior Project Manager and account team
Requirements
- 1+ year of experience in project coordination (or a similar role) supporting projects in a client-facing or internal delivery environment
- Strong scheduling and coordination skills: confident managing calendars, meeting logistics, action items, and dependencies across multiple stakeholders
- Proficient Excel skills (e.g., formulas, pivots, basic reporting) and strong tech-savviness—you learn new tools quickly and adapt to changing delivery processes
- Ability to juggle multiple projects at once while staying organized, calm, and responsive in a fast-moving environment
- Exceptional client service attitude: proactive, upbeat, solution-oriented, and committed to creating a great client experience
- Working knowledge of project delivery practices (Agile/Waterfall basics), including status reporting, task tracking, and change management concepts
- High attention to detail and follow-through: you reliably track what was agreed, who owns it, and when it is due
- Clear communicator (written and verbal) with the ability to learn quickly, ask great questions, and adapt your style to technical and non-technical audiences.
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