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About the role

  • Senior Project Manager at Long View leading complex IT infrastructure projects. Involves collaboration with teams and executive stakeholders to achieve project goals.

Responsibilities

  • Provide direction on program delivery to support our customer’s organizational vision
  • Confirm business outcomes and align component project scope to achieve the target outcomes
  • Escalate issues or risks that have an impact on the program and its component projects
  • Provide impactful information and recommendations on scope, schedule, and budget
  • Be accountable for project managers and project delivery teams
  • Guide, monitor, and mentor project managers
  • Ensure the projects accomplish the required business objectives
  • Work with project teams and supporting resources to develop strategies, project plans and work breakdown structure
  • Pursue resolutions to all escalated issues or risks impacting the program
  • Oversight of program including project execution, communications, cost, schedule, tasks, milestones, and document control
  • Work with project managers to coordinate activities with the project team and relevant stakeholders
  • Work with project managers to build teams, identify, and manage stakeholders
  • Provide guidance and oversight to project managers, identifying task level activities and providing estimates of effort, alongside potential risks and dependencies
  • Develop an annual budget plan and business case supporting material
  • Provide regular status updates, track issues and risks, and manage scope both to our customer and internally to Long View stakeholders
  • Provide oversight of change-management and communication plans
  • Prepare communication materials for executive awareness and decision support

Requirements

  • 10+ years of experience in a Program and/or Project Manager position with a focus on large scale enterprise projects within IT/ITSM
  • ServiceNow client-facing engagement and project delivery experience
  • Exceptional communication skills, with the ability to communicate effectively with executive stakeholders and project teams
  • Knowledge of Project planning, risk and scope management
  • Ability to build relationships and foster trust with stakeholders, project teams and project leaders
  • Strong team-oriented mindset with the proven ability to lead on complex IT projects
  • Ability to produce effective documentation including schedule, budget, scope, and executive level status reports
  • PMP Certification

Benefits

  • Great people and culture
  • Interesting work – Be part of exciting projects while accessing all the latest technologies
  • Flexible environment – A workplace that values the importance of flexibility for personal/professional growth, happiness and wellness
  • Fun is one of our core values

Job type

Full Time

Experience level

Senior

Salary

CA$92,520 - CA$121,438 per year

Degree requirement

Bachelor's Degree

Tech skills

ITSMPMPServiceNow

Location requirements

HybridTorontoCanada

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