Learning specialist designing digital and live employee development experiences for The Dufresne Group, a Canadian home furnishings retailer. Managing LMS content, learning analytics, facilitation, and capability - building initiatives.
About the role
- Sales Training Manager responsible for training programs enhancing wholesaling effectiveness at Manulife. Collaborating with Sales Leadership to support onboarding, market-driven education, and ongoing skill development.
Responsibilities
- Design and implement a comprehensive wholesaling training strategy aligned with business objectives, sales segmentation, and distribution channels
- Develop scalable programs across onboarding, product knowledge, advisor engagement, and consultative selling
- Lead the end-to-end onboarding experience for new team members across internal and external wholesaling teams
- Support learning of investment philosophy, product offerings, and competitive positioning in an inclusive and accessible way
- Deliver interactive onboarding sessions, including role plays, simulated advisor conversations, and certification milestones
- Collaborate with Product Marketing, Investments, and Portfolio Management teams to translate complex investment concepts into practical learning experiences
- Support product launches with clear, actionable training and positioning frameworks
- Develop training focused on territory management, segmentation, and advisor engagement strategies
- Enable effective communication, discovery, and relationship-building approaches across client segments
- Partner with Sales Leaders to promote consistent coaching practices and performance development
Requirements
- 5–10+ years of experience in financial services sales, distribution, or sales training
- Demonstrated experience working with investment products (e.g., mutual funds, ETFs, SMAs, alternatives, model portfolios)
- Experience supporting or partnering with a wholesaling or distribution organization
- Strong facilitation, presentation, and communication skills across diverse audiences
- Ability and willingness to travel as needed (approximately 33–50%)
Benefits
- Health insurance
- Dental insurance
- Mental health benefits
- Vision insurance
- Short-term disability insurance
- Long-term disability insurance
- Life insurance
- AD&D insurance coverage
- Adoption/surrogacy benefits
- Wellness benefits
- Employee/family assistance plans
- Retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
- Financial education and counseling resources
- Paid time off (holidays, vacation, personal, and sick days)
- Statutory leaves of absence
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