Sales Training Manager responsible for training programs enhancing wholesaling effectiveness at Manulife. Collaborating with Sales Leadership to support onboarding, market-driven education, and ongoing skill development.
Responsibilities
Design and implement a comprehensive wholesaling training strategy aligned with business objectives, sales segmentation, and distribution channels
Develop scalable programs across onboarding, product knowledge, advisor engagement, and consultative selling
Lead the end-to-end onboarding experience for new team members across internal and external wholesaling teams
Support learning of investment philosophy, product offerings, and competitive positioning in an inclusive and accessible way
Deliver interactive onboarding sessions, including role plays, simulated advisor conversations, and certification milestones
Collaborate with Product Marketing, Investments, and Portfolio Management teams to translate complex investment concepts into practical learning experiences
Support product launches with clear, actionable training and positioning frameworks
Develop training focused on territory management, segmentation, and advisor engagement strategies
Enable effective communication, discovery, and relationship-building approaches across client segments
Partner with Sales Leaders to promote consistent coaching practices and performance development
Requirements
5–10+ years of experience in financial services sales, distribution, or sales training
Demonstrated experience working with investment products (e.g., mutual funds, ETFs, SMAs, alternatives, model portfolios)
Experience supporting or partnering with a wholesaling or distribution organization
Strong facilitation, presentation, and communication skills across diverse audiences
Ability and willingness to travel as needed (approximately 33–50%)
Benefits
Health insurance
Dental insurance
Mental health benefits
Vision insurance
Short-term disability insurance
Long-term disability insurance
Life insurance
AD&D insurance coverage
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
Financial education and counseling resources
Paid time off (holidays, vacation, personal, and sick days)
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