Senior manager leading Cando’s North American railcar mechanical repair and maintenance services. Developing standards, safety programs, budgets, and asset strategies for reliable, profitable operations.
About the role
- Disability Case Manager guiding Canadian plan members through illness, injury, recovery, and return to work. Assessing claims and coordinating sustainable outcomes with employers and healthcare providers.
Responsibilities
- Proactively manage a dedicated caseload in compliance with service level agreements and targeted turnaround times
- Complete daily administrative tasks, including timely responses to emails and telephone calls
- Assess claims based on contractual, medical, and vocational barriers
- Develop relationships and collaborate with plan sponsors, plan members, treatment providers, and internal partners
- Drive cases toward successful return to work or job-resolution readiness
- Write letters communicating pertinent benefit-related information based on analytical reasoning
- Listen and communicate with plan members with resiliency, emotional intelligence, and compassion
- Deliver difficult claims-related decisions
Requirements
- Bilingualism in English and French is an asset; required in Québec to support clients from various provinces outside Québec
- College or university degree in a healthcare program or equivalent work experience is an asset
- Ability to make meaningful decisions efficiently under tight deadlines
- Knowledge of disability management and/or group benefits is an asset
- Background in a health-related field is advantageous
- Comfortable and skilled handling incoming and outgoing calls
- Excellent organizational and prioritization skills
Benefits
- Flexible work environment
- Learning and career growth support
- Well-being and inclusion support
- Health insurance
- Dental insurance
- Mental health coverage
- Vision insurance
- Short- and long-term disability insurance
- Life and AD&D insurance
- Adoption/surrogacy benefits
- Wellness benefits
- Employee/family assistance plans
- Retirement savings plans, including pension
- Global share ownership plan with employer matching contributions
- Financial education and counseling resources
- Paid holidays, vacation, personal, and sick days
- Statutory leaves of absence
- Incentive programs and incentive compensation tied to business and individual performance
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Grants Manager managing healthcare, science, and research funding portfolios for Canada’s Azrieli Foundation. Evaluating grants, developing initiatives, and supporting Board - level philanthropic decisions across Canada and Israel.
Senior Manager leading AI - powered customer - service deployments and engagement managers at Replicant. Growing enterprise accounts while shaping delivery standards, product strategy, and market positioning.
Senior Contract Manager building Foundation’s scalable contract practice for enterprise growth. Owning negotiations, templates, workflows, counsel escalation, and contract knowledge systems remotely across the US and Canada.
Academic programs manager supporting pharmacy education and student services at the University of Alberta. Leading operations, governance, resources, and continuous improvement across Faculty programs.
Senior Manager advancing RBC’s financial - crime reporting analytics and automation. Analyzing transaction data, improving STR/SAR systems, and partnering with compliance and technology teams.
Tender Manager negotiating commercial contracts for Nordex, a global onshore wind - turbine manufacturer. Managing execution risks, schedules, and cost estimates to deliver renewable power projects.
API Deployment Manager helping major partners adopt Runway’s AI content - generation technology. Owning technical onboarding, expansion, escalations, and strategic API partnerships.
Global Study Manager leading operational delivery of Parexel’s clinical trials, from study startup through database release and inspection readiness. Overseeing CROs, vendors, budgets, sites, and cross - functional study teams.
LC
Responsable senior de la réussite client chez Lightspeed, plateforme de commerce infonuagique. Fidélisation, adoption produit, expansion et renouvellement d’un portefeuille B2B de plusieurs millions de dollars.