Independent contractor providing litigation support, court services and records operations for Matrix, a Canadian professional-services firm. Managing project-based assignments remotely and at client or public-sector sites.
Responsibilities
Provide administrative and operational support to law firms and legal professionals
Organize and maintain litigation, matter and project documentation
Assist with document preparation, formatting, organization and production
Prepare documents for filing, service, production or electronic submission
Assist with document inventories, evidence organization and administrative file management
Attend courthouses, tribunals, registries, government offices and other authorized locations
Complete authorized filing, document delivery, retrieval and registry-related tasks
Retrieve filing confirmations, receipts and other administrative records
Conduct authorized public-record searches and administrative information requests
Retrieve available records and documentation in accordance with client instructions and access procedures
Prepare and organize electronic case materials, including PDF merging, pagination, Bates numbering, indexing, bookmarking and hyperlinking
Assist with Case Center / CaseLines organization and authorized document uploads
Perform authorized property-related document and records assignments
Coordinate photographs, documents and other administrative materials
Review client Work Orders and assignment requirements
Independently organize, manage and track assigned projects
Determine methods, sequencing and resources for completing deliverables
Communicate assignment status through Matrix's online project-management and collaboration platform
Identify issues requiring clarification and obtain direction where necessary
Complete assignments within agreed timelines and service requirements
Maintain professional conduct, presentation, confidentiality and discretion while representing Matrix
Refer questions requiring legal judgment or interpretation to the appropriate Matrix contact or instructing professional
Requirements
3–5+ years of relevant experience in legal administration, litigation support, court services, records administration, property administration, government services or a related professional environment
Strong understanding of legal terminology, administrative procedures and professional documentation
Excellent organizational and document-management skills
Strong written and verbal communication skills
Exceptional attention to detail and accuracy
Ability to independently manage projects and competing priorities
Demonstrated discretion when handling confidential, sensitive and potentially privileged information
Strong proficiency with Microsoft Word, Excel, Outlook and other commonly used business applications
Ability and willingness to attend client or public-sector locations when required by an assignment
Ability to operate an independent professional practice and provide services on a project basis
Experience with one or more of Thomson Reuters Case Center / CaseLines, Clio, MyCase, PracticePanther, PCLaw, CosmoLex, iManage, NetDocuments, SharePoint, OneDrive, Dropbox, Adobe Acrobat, Microsoft Teams, Zoom or other legal, document-management or project-management platforms is an asset
Demonstrated proficiency with Case Center / CaseLines is strongly preferred for court-support assignments
Experience working within Ontario court and tribunal environments is preferred
Familiarity with court filing and registry procedures
Experience with public-record searches and document retrieval
Litigation document organization and evidence management experience
Experience with Bates numbering, pagination, indexing and PDF production
Strong problem-solving and administrative judgment
Ability to adapt quickly to different clients, industries and assignment requirements
Customer Service Representative supporting mining operations for Komatsu, which develops construction and mining equipment and technologies. Managing parts orders, quotations, customer issues, returns, and sourcing.
Remote Client Support Representative coordinating VIP medical report collection for Dynacare’s insurance solutions. Supporting providers, insurers, and customers through calls, documentation, validation, and follow - up.
Remote Client Support Representative coordinating VIP medical report collection for Dynacare’s insurance solutions. Liaising with healthcare providers, insurers, and customers to expedite accurate report delivery.
Vertrieb, Kundenbetreuung und Neukundenakquise für Finanz - und Versicherungsdienstleistungen. Flexible weltweite Remote - Nebentätigkeit mit Homeoffice und Weiterbildungsmöglichkeiten.
Technical onboarding and payments support specialist guiding high - risk merchants through gateway integrations, testing, and live processing. Troubleshooting APIs and coordinating PSP, acquirer, and technology partners.
Remote customer support representative assisting Canvaspop’s personalized wall art and home decor customers. Handling orders, inquiries, accounts, custom art projects, and shipping issues across phone, chat, and email.
Social Support Associate representing Lyft support across social media and digital channels. Resolving rider and driver issues while strengthening customer trust and community experience.
Customer experience specialist managing reviews, social care, and complaint resolution for PERGOLUX’s Scandinavian - inspired outdoor - living e - commerce business. Improving public ratings through service recovery and cross - functional coordination.
Customer Service Representative supporting eFax users for Consensus Cloud Solutions, a healthcare data exchange and digital fax company. Handling technical, billing, account, retention, and cancellation inquiries remotely across Canada.
Insurance sales and customer service associate advising Canadians on home and auto coverage at Intact. Handling inbound calls, analyzing needs, and recommending insurance solutions.