MSL Manager leading Ontario hematology field medical affairs for AstraZeneca, a global pharmaceutical company. Coaching MSLs, executing medical strategy, and supporting oncology stakeholder engagement.
About the role
- Demand Planning Manager forecasting inventory and leading S&OP for Silk & Snow, which creates affordable luxury sleep products. Managing working capital, KPIs, purchase orders, and Demand Planners across Canada and the US.
Responsibilities
- Own the 12-to-18-month rolling demand forecast across retail, wholesale, and DTC channels in Canada and the US at SKU and category levels
- Partner with Sales, Marketing, and Product/Merchandising on consensus forecasting, promotional planning, demand signals, and lifecycle decisions
- Build and maintain baseline and customer-specific forecasts
- Own inventory forecasting, working capital planning, and budget reconciliation with Finance
- Set inventory targets, safety stock policies, reorder points, and lead-time assumptions across channels and distribution centers
- Lead planning for new product introductions and end-of-life transitions
- Identify operational implications of marketing campaigns and site changes
- Own the end-to-end S&OP process, including executive meetings, pre-S&OP demand reviews, and consensus forecasts
- Manage service levels, inventory health, landed costs, operating cadence, and operational metrics with Supply Chain
- Translate validated demand into firm purchase orders with target Cargo Ready Dates and hand off for execution
- Build planning cadences, templates, SOPs, and scalable reporting infrastructure
- Own the demand planning KPI scorecard and manage total inventory investment to plan
- Continuously improve forecasting methodologies, tools, and data inputs
- Lead, coach, and develop Demand Planners across retail, digital, and wholesale channels
- Set goals and performance standards for direct reports and foster cross-functional collaboration
- Report forecast accuracy, inventory health, working capital impact, and supply commitments to the COO and leadership team
Requirements
- University Degree in Supply Chain Management, Business, Engineering, or related discipline
- 3+ years in demand planning, supply chain planning, or commercial finance roles
- Experience planning across retail, wholesale, and DTC channels, ideally across Canada and the US
- Track record of building or scaling a demand planning function in a high-growth environment
- Strong spreadsheet fluency in Excel or Google Sheets
- Strong statistical and quantitative fluency, including distinguishing signal from noise
- Advanced Excel or Google Sheets skills
- Strong financial fluency, including ownership of the inventory budget line and partnership with Finance on working capital and margin
- Experience with demand planning platforms suited to eCommerce-first technology stacks such as Shopify and Fulfil.io
Benefits
- Diversity and inclusivity prioritized in company culture
- Growth opportunities with an emphasis on hiring from within
- Streamlined training process with guidance and support
- Access to the LifeSpeak learning platform with free expert-taught courses
- Medical, dental, and vision benefits
- Paid time off
- Employee discount on all products
- Free mattress and bedding set after completion of the probationary period
- Supportive environment promoting work-life balance
- Opportunities for growth and advancement
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