Bilingual trainer delivering virtual and onsite implementation training for PBS dealership management software. Supporting automotive dealerships across North America through software adoption and process improvement.
About the role
- Manager, Learning and Development designing innovative lawyer development programs for a leading Canadian law firm. Collaboration with firm leaders and enhancing curriculum within a hybrid work environment.
Responsibilities
- Designing, developing and continuously improving national lawyer education programs that comprise MT Academy curriculum including student, associate, income partner and equity partner programs, as well as targeted, experiential retreats for defined lawyer groups.
- With the support of the MT Academy Director, designing, developing, overseeing effective delivery of, and continuously improving national Leadership and Business Development programs for lawyers at all career stages (from student to partner) as part of the MT Academy Professional Development programs at all stages of the lawyer development continuum in support of the MT Professional Journey.
- Lead the design and development of associate retreats for targeted lawyer groups including cohorts defined by call year, practice group, career stage or high-potential/leadership track, establishing the retreat learning objectives, curriculum and experiential agenda, and curating faculty and content together with the MT Academy Director and Head of the MT Professional Journey Office.
- Oversee the effective delivery of these retreats, providing direction to faculty and facilitators and ensuring a high-quality participant experience, and oversee end-to-end operationalization, including partnering with internal stakeholders and vendors on logistics, budget, venue and execution.
- Evaluate each retreat against defined outcomes to inform continuous improvement.
- Contributing expertise and leadership to ensure the curriculum remains progressive, market-leading and aligned with the firm’s Professional Journey framework.
- Contributing to the overall MT Academy curriculum by collaborating on the learning objectives and design of Legal Knowledge and Practice Skills programming across practice areas, as needed.
- Ensure programs are outcomes-driven, aligned with defined competencies and learning objectives, and reflect best practices in adult learning and professional education.
- Designing and developing training solutions using a variety of delivery methods and formats, including in-person, virtual, blended learning, simulations, assessments and on-demand tools.
- Partner with the MT Academy Director, internal leaders, and external experts to identify priorities, curate content and select high-quality faculty.
- Lead program scoping and planning discussions with stakeholders and speakers, developing program outlines, learning objectives and materials.
- Provide direction and coaching to faculty on content development, delivery approach and alignment with program objectives.
- Lead needs assessments to identify performance gaps and emerging capability requirements across the lawyer population.
- In collaboration with the MT Academy Director and the Head of the Professional Journey Office, identify critical human skills impacted by the increasing use of AI in legal practice and support the design and development of learning solutions to strengthen these capabilities across the lawyer lifecycle.
- Develop and implement evaluation frameworks and metrics to measure program effectiveness and impact against defined learning objectives.
- Maintain deep knowledge of trends in legal education, instructional design, facilitation and e-learning.
- Bring forward new ideas and approaches to ensure MT Academy programming remains innovative, competitive and aligned with leading practices.
Requirements
- LLB or a Bachelor’s degree combined with 5 years’ experience in the development and delivery of educational programs.
- Experience in legal practice or in working with lawyers in a non-practice environment.
- Substantial experience in designing, delivering and managing Professional Development programs for legal professionals (lawyers and/or paralegals).
- Proven working experience in instructional design and with instructional technology, including knowledge of adult learning theories and design models, lesson and curriculum planning, solid knowledge of course development software, visual design skills and ability to write instructional text, audio scripts/video scripts.
- Proficiency in relevant instructional design technology.
- Law firm or other professional services firm experience preferred.
- Certificate or course in instructional design is an asset.
- Bilingual in French language an asset.
- Significant flexibility, including flexible lunch hours, arrival and departure times as well as some evening work during heavy workload periods.
- Excellent verbal and written communication skills and comfortable speaking to groups of students and lawyers at programs or meetings.
- Strong interpersonal skills and comfortable working with lawyers, clients and staff individually and in teams.
- High level of service orientation with the ability to problem solve independently and practically.
- Self-starter who takes initiative with exceptional organizational and time management skills, and who works efficiently with minimum supervision.
- Ability to maintain a fast pace and manage multiple demands under pressure by prioritizing, being practical and results-oriented.
- Strong attention to accuracy and detail along with a numeric aptitude.
Benefits
- Outstanding benefits from day one, including insurance premiums paid by the Firm and wellness and technology reimbursements.
- Competitive compensation and generous time off, including a day off to volunteer and a day off for your birthday.
- A commitment to professional development and growth opportunities for our people at all levels, supported by a culture that fully embraces and encourages two-way feedback.
- Strong community involvement and a commitment to equity, diversity and inclusion.
- A collaborative, cohesive culture that connects lawyers and business teams through collective purpose.
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