Project Manager overseeing budgets, schedules, staff, and contractors for Wood’s global mining and metals engineering projects. Hybrid role based in Saskatoon.
About the role
- Implementation Project Coordinator at MealSuite guiding healthcare and senior living customers through onboarding and project implementation. Ensuring a seamless experience and establishing successful long-term relationships.
Responsibilities
- Own the project – Gather project scope details as needed through discovery and communication with internal and external stakeholders
- Develop customized plans to meet customer needs – Customize project plans in Planhat to meet customer needs/project scope
- Ensure customers receive superior service – Develop and strengthen relationships with both new and existing customer stakeholders through regular communication
- Be the point of contact – Educate customers on MealSuite’s toolkit, capabilities and best practices
- Collaborate cross-functionally – Collaborate cross-functionally to ensure customer needs are met during implementation
- Run complex project backup – Assist Enterprise Implementation Managers on large strategic projects as necessary
Requirements
- 1+ years of hands-on experience in customer implementations within a SaaS environment
- Familiarity with highly complex software implementations, externally facing multi-faceted projects, or equivalent
- Experience implementing POS systems preferred
- PMP or CAPM considered an asset
- Extreme attention to detail and multitasking capabilities
- Astute communication skills (both written and verbal)
- Ability to thrive in a collaborative, fast-moving environment
- Willingness to travel occasionally; valid passport with no travel restrictions (Canada/USA; Vietnam if required)
Benefits
- Unlimited paid time off
- Retirement savings support
- Health benefits – medical, dental, vision options, life & disability insurance, & paid maternity and parental leave
- Hybrid flexibility
- Work-life balance
- Participation in our equity program
- Opportunities for career development and advancement
- Purposeful work with a positive community impact
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