Head of Product owning Mercury’s personal banking strategy, product organization, and business performance. Driving consumer growth, AI-led experiences, and trusted banking features.
Responsibilities
Own Personal Banking end-to-end, including product strategy, team leadership, growth, engagement, and business performance
Build a personal banking experience covering money management, banking, savings, investments, money movement, and future lending
Own metrics, product strategy, and customer propositions
Set a high product-craft bar across copy, latency, and empty states
Drive AI adoption where it meaningfully improves the product experience
Recruit and lead a high-performing product management team
Establish build discipline, develop future leaders, and set an operating cadence and culture focused on pace and quality
Own acquisition, activation, retention, and growth loops
Connect Personal Banking to the businesses Mercury already serves
Own uptime, correctness, latency, and support outcomes
Align product, engineering, design, data, risk, compliance, legal, marketing, support, and partners behind a cohesive strategy
Requirements
Built consumer products used by millions of people
Shipped AI-led products to real consumers
Customer-centered, data-driven, and experimentation-oriented approach
10+ years building consumer products, including ownership of product growth and economics
5+ years leading product managers, including hiring, coaching, org design, and performance management
Experience launching and scaling 0-1 products alongside operating a large product with real customers
Exceptional cross-functional leadership across engineering, design, data, risk, compliance, and partners
Sound judgment in a regulated environment
Banking, payments, or fintech experience is nice to have
Must be located in the United States or Canada for the applicable employee salary range
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