About the role

Growth Design Manager leading Conversion, Activation, and Virality designers at Mercury fintech. Driving discovery, adoption, experimentation, and customer experience improvements.

Responsibilities

Lead and develop designers across Mercury’s Growth organization, including Conversion, Activation, and Virality
Coach designers and provide context, feedback, and development support
Partner with Product and Engineering leadership to shape Growth strategy and identify high-leverage opportunities
Turn opportunities into compelling customer experiences
Use experimentation, customer insight, and business results to guide product decisions
Raise the quality bar across web presence, conversion, activation, virality, and customer experience
Create clarity in ambiguous problem spaces and define priorities and excellent execution
Build scalable Growth Design systems and operating practices while preserving creativity and judgment
Grow the design team and maintain a high hiring bar

Experience leading and developing high-performing product or growth designers, including coaching senior designers through ambiguous, consequential work
Track record of using design to drive measurable business outcomes
Understanding of experimentation and growth mechanics without sacrificing customer experience
Excellent design thinking with strong visual and product judgment
Ability to evaluate experience details while seeing the larger system
Comfort moving between strategic partnership, critique, organizational clarity, and hands-on work
Commitment to developing people through high standards and thoughtful feedback
Curiosity about customer behavior
Ability to operate independently in a fast-moving, ambiguous environment
Background may include product design, growth design, consumer products, commerce, or similar environments

Equity (stock options/RSUs)
Benefits
Equal Employment Opportunity employer
Reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs