Communications Specialist shaping Keycafe's messaging, content, PR and social channels. Translating SmartBox and SaaS/IoT capabilities into stories for business customers.
About the role
- Tech Communications Lead shaping Mercury’s AI and fintech innovation narrative. Building executive thought leadership and integrated campaigns across media, podcasts, events, content, and social.
Responsibilities
- Shape and own Mercury’s technology and innovation narrative, including its AI offerings for founders and entrepreneurs
- Partner with the co-founder and senior product and AI leaders on integrated communications across podcasts, events, content, social, and press
- Translate product and AI team work into stories for founders, entrepreneurs, SMBs, the tech community, customers, prospects, future teammates, and investors
- Build executive and founder thought leadership platforms, including messaging, talking points, bylines, and social presence
- Build and run integrated communications programs across podcasts, speaking opportunities, events, owned content, social media, and press
- Identify and secure high-impact podcast, conference, and media opportunities
- Lead communications for product and AI launches with product marketing
- Cultivate relationships with technology, AI, and startup journalists, creators, and podcast hosts
- Create and edit blog posts, executive social posts, talks, and briefing documents; coach spokespeople
- Monitor the AI and fintech landscape, trends, competitive moves, and opportunities
- Measure communications performance and refine strategy
- Use AI tools to scale output and experiment with new formats and workflows
- Report to the Head of Comms and collaborate with a creative, scrappy communications team
Requirements
- 7-10 years of experience in communications with significant time spent on tech, product, or AI storytelling at a high-growth startup or tech company
- Hands-on, fluent use of AI tools for research, workflow automation, or content
- Track record of building executive and founder thought leadership programs, especially across podcasts, speaking, and social
- Ability to explain technical concepts such as AI products and infrastructure clearly, compellingly, and accurately
- Exceptional writing and editing skills with a sharp sense of narrative and voice
- Strong relationships with, or ability to build relationships with, tech and AI media, podcasters, and creators
- Comfortable working directly with founders and senior leaders, earning their trust and pushing back when needed
- Scrappy, resourceful, builder mindset in a fast-moving environment
- Genuine curiosity about AI, startups, and the founder journey
- Experience in fintech or communicating with founder and SMB audiences is a bonus
Benefits
- Base salary, equity (stock options/RSUs), and benefits
- Competitive salary and equity ranges
- Reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs
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