Field Service Technician at Momo Medical ensuring healthcare technology is reliably used in Southern Ontario long-term care homes. Focused on installation, training, and customer support across various locations.
Responsibilities
Install and maintain innovative healthcare technology used daily by caregivers
Conduct on-site service runs in long-term care homes to solve connectivity, IT, hardware, and software problems
Build trust with care staff through responsive and service-oriented support
Deliver clear and practical training sessions to care staff for technology integration
Requirements
Minimum 5 years of experience in customer support or a similar hands-on and client-facing role
Strong troubleshooting skills (hardware, IT & basic software environments)
Valid driver’s license and car
Customer-first mindset; enjoy helping people and building trust
Strong communicator; keep both customers and the Momo team informed with timely updates
Comfortable working in dynamic environments where plans may change and solutions may not be obvious
Benefits
Competitive salary + flexible employee benefits plan
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