Heavy Duty Mechanic troubleshooting and repairing Sandvik surface mining equipment across Ontario. Commissioning equipment and training customers while maintaining safety and service standards.
About the role
- Field Service Technician at Momo Medical ensuring healthcare technology is reliably used in Southern Ontario long-term care homes. Focused on installation, training, and customer support across various locations.
Responsibilities
- Install and maintain innovative healthcare technology used daily by caregivers
- Conduct on-site service runs in long-term care homes to solve connectivity, IT, hardware, and software problems
- Build trust with care staff through responsive and service-oriented support
- Deliver clear and practical training sessions to care staff for technology integration
Requirements
- Minimum 5 years of experience in customer support or a similar hands-on and client-facing role
- Strong troubleshooting skills (hardware, IT & basic software environments)
- Valid driver’s license and car
- Customer-first mindset; enjoy helping people and building trust
- Strong communicator; keep both customers and the Momo team informed with timely updates
- Comfortable working in dynamic environments where plans may change and solutions may not be obvious
Benefits
- Competitive salary + flexible employee benefits plan
- Travel expense reimbursement
- Annual trip to the Netherlands
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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