IT Support Specialist managing user accounts and providing technical support at Neolytix. Focused on healthcare institutions in the US and ensuring security compliance.
Responsibilities
Setup and manage user accounts, permissions, and access rights
Maintain firewalls, security policies, and provide technical support
Create documentation and troubleshooting tips
Manage computers, laptops, and other IT equipment
Act as Data Protection Officer in the Philippines
Implement security protocols and manage DNS settings
Requirements
Experience in IT support role
Familiarity with Cloud Computing, Microsoft 365, and Teams Admin
Knowledge of Microsoft Teams Phone connect and Azure AD
Competency in troubleshooting Windows & Mac operating systems
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