Senior IT Engineer securing Turing’s identity, devices, SaaS applications, and corporate infrastructure. Automating employee lifecycle workflows for an AI company.
About the role
- IT Support Specialist managing user accounts and providing technical support at Neolytix. Focused on healthcare institutions in the US and ensuring security compliance.
Responsibilities
- Setup and manage user accounts, permissions, and access rights
- Maintain firewalls, security policies, and provide technical support
- Create documentation and troubleshooting tips
- Manage computers, laptops, and other IT equipment
- Act as Data Protection Officer in the Philippines
- Implement security protocols and manage DNS settings
Requirements
- Experience in IT support role
- Familiarity with Cloud Computing, Microsoft 365, and Teams Admin
- Knowledge of Microsoft Teams Phone connect and Azure AD
- Competency in troubleshooting Windows & Mac operating systems
- Experience with email systems and troubleshooting
- Ability to communicate clearly in English
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