About the role

  • IT Support Specialist providing technical assistance for healthcare institutions. Managing user accounts, security policies, and remote troubleshooting in a hybrid work setting.

Responsibilities

  • Setup new users and manage existing accounts
  • Maintain security policies and manage firewalls
  • Perform remote troubleshooting of hardware and software
  • Create documentation for troubleshooting tips
  • Ensure compliance with IT security requirements

Requirements

  • 3-5 years of experience in IT support
  • Proficiency in Microsoft 365 and Azure AD
  • Experience with VPN deployment
  • Strong troubleshooting skills in Windows and Mac
  • Excellent communication skills in English

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$25,000 - CA$35,000 per year

Degree requirement

No Education Requirement

Tech skills

AzureFirewalls

Location requirements

HybridEastwoodCanada

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