Customer Support professional reviewing documents and providing structured feedback. Contributing domain expertise to Mercor’s AI model training and evaluation projects.
About the role
- Bluehost technical support specialist launching WordPress sites and troubleshooting SSL, DNS, email, and website issues. Supporting small businesses through Bluehost’s online growth platform.
Responsibilities
- Launch WordPress websites.
- Troubleshoot email issues.
- Install and troubleshoot SSL.
- Handle DNS change requests.
- Perform basic website troubleshooting, including critical errors, builder/theme issues, and plugin updates.
- Manage website services and create seamless online experiences for customers.
Requirements
- Excellent written and verbal skills.
- Detail-oriented, problem solver, and dynamic.
- Dedicated, organized, and team-oriented.
- Experienced with HTML and CSS.
- Basic understanding of cPanel, SSL, Domain, DNS, and Email.
- Experienced with WordPress and WordPress Plugins.
- High school (or equivalent) is required.
- PHP and phpMyAdmin knowledge are a plus.
- FTP experience is a plus.
- Linux command line, WPCLI, and Bash experience are a plus.
- College/University degree with a technology focus with 2-3 years of professional experience, a plus.
Benefits
- Work-life balance
- Diversity and inclusion programs
- Learning and development opportunities
- 20+ affinity groups for networking and connection
- Health Insurance options
- HSA
- Medical insurance
- Dental insurance
- Vision insurance
- Matching 401K
- Life/AD&D/STD/LTD insurance
- Tuition Reimbursement
- Pet Insurance
- Generous vacation policy
- Mentoring and career growth opportunities
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Customer Support professionals reviewing documents and providing structured feedback. Contributing domain expertise to Mercor’s AI model training and evaluation projects.
Customer Service Representative supporting Canadians with AlgaeCal products, orders, and bone - health questions. Providing phone and email care while helping customers understand DEXA scan results.
Enterprise sales support specialist supporting Softchoice’s cloud, AI, software, and digital workplace solutions. Managing quotes, annuity business, contracts, vendors, and customer relationships.
Customer Service Representative managing healthcare orders, inquiries, pricing, and complaints for Solventum Canada. Bilingual support through delivery using ERP systems and customer - service expertise.
Remote customer service representative supporting global brands for Teleperformance. Resolving customer and technical issues across Canadian provinces from home.
Import Customer Service Supervisor leading Hapag - Lloyd Canada’s Montreal customer service team. Driving KPI performance, import expertise, coaching, and operational improvements for global liner shipping.
Customer Support Consultant resolving complex SaaS support issues for Modern Campus, which serves colleges and universities. Troubleshooting cloud applications and mentoring support specialists.
Bilingual French/English customer service representative supporting consumers for pharmaceutical, healthcare, food, and beauty brands. Handling inquiries, product issues, complaints, and compliance documentation remotely.
Care Navigator guiding Canadian older adults and caregivers through Sailor Health’s mental health intake process. Coordinating therapist matching and providing compassionate patient support.