Field Service Technician

Posted 6 hours ago

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About the role

  • Field Service Technician responsible for troubleshooting and repairing commercial cleaning equipment. Working independently in the field and collaborating with customers for successful service delivery.

Responsibilities

  • Performs a variety of routine support activities in the field service function
  • Responsible for providing troubleshooting and repairing of technical / mechanical equipment failures in the field
  • Assess and respond to situations using standard procedures in isolation and fixing problem equipment
  • Reports design, reliability, and maintenance problems through field service management software
  • Troubleshooting and repair of commercial and industrial floor cleaning equipment either in the branch shop or on location at a customer site
  • Completion of all required reporting of service work performed, time sheets, and other reports as set forth by the Branch Supervisor
  • Ensure all training and certifications required for position are maintained in an up to date and timely fashion
  • Ensuring spare parts stock level in van is kept at specified levels

Requirements

  • Associates degree or equivalent from a two year college or technical school
  • 5 years relevant experience and training; or equivalent combination of education and experience
  • 3 years prior experience in similar or related field
  • Excellent communication and customer service skills
  • Strong organizational and communications skills
  • Ability to work independently with little direct supervision
  • Demonstrated levels of product knowledge, preferably obtained through hands-on experience
  • Demonstrated mechanical, electrical, and hydraulic system troubleshooting skills
  • Must possess a demonstrated understanding of internal combustion engines
  • Must have the ability to read, understand, and follow electrical and hydraulic schematics
  • Must have the ability to use a variety of basic electrical testing / diagnostic equipment
  • Thorough understanding of AC and DC electrical theory
  • Valid Driver's License
  • DOT Certification
  • Ability to read, write and speak English
  • Ability to interpret documents such as safety regulations, operating and maintenance instructions and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before customers or employees of the organization.

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$51,600 - CA$91,260 per year

Degree requirement

Associate's Degree

Location requirements

HybridMississaugaCanada

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