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About the role

  • Client Programs Senior Manager leading legal directory, award, and league-table submissions for Norton Rose Fulbright. Driving market profile growth, stakeholder engagement, and process improvements across Canada.

Responsibilities

  • Lead the planning and execution of award, directory, and league table submissions
  • Analyze ranking and award outcomes, identify trends and opportunities, and recommend improvements
  • Provide day-to-day direction, mentorship, and quality assurance for team members
  • Advise leadership on market recognition opportunities, risks, and performance
  • Partner with the Client Programs Director on technology and process improvements
  • Provide strategic guidance on submission content, referee management, and interview preparation
  • Develop submission best practices, templates, processes, and communications strategies
  • Collaborate with the broader Clients & Markets team, including matter management, pursuits, and demand generation
  • Project manage legal directory submissions, including drafting, editing, stakeholder coordination, schedules, and communications
  • Manage relationships with ranking organizations and publishers
  • Implement the firm’s legal awards strategy and identify profile-building opportunities
  • Advise leadership on candidate selection and investment across award programs
  • Assess outcomes and recommend future approaches

Requirements

  • 7+ years of experience in marketing, business development, or a related role within a law firm or professional services environment
  • University degree or college diploma in a related field
  • Experience leading and developing a team in a high-profile, deadline-driven environment
  • Proven ability to influence senior stakeholders and drive strategic initiatives
  • Experience developing and implementing programs, frameworks, or operational improvements
  • Experience managing submissions to leading legal ranking and award programs, with a strong understanding of submission criteria and methodology
  • Demonstrated project management skills, with the ability to manage multiple priorities and competing deadlines
  • Strong research, analytical, and writing skills, with experience presenting recommendations and insights to leadership
  • Self-starter who can work on their own initiative and is proactive developing ideas and solutions
  • Strong business acumen and an understanding of client objectives, market dynamics, and the competitive landscape
  • Excellent verbal and written communication skills
  • Strong organizational and time management skills, with a flexible approach
  • Bilingual in French and English is an asset but is not required

Benefits

  • Hybrid work environment
  • Retirement savings plan with employer contribution
  • Benefit premiums paid by the firm
  • Telemedicine services
  • Flexible health and wellness allowance
  • Training and development programs based on your interests and needs

Job title

Job type

Full Time

Experience level

Senior

Salary

CA$125,300 - CA$158,500 per year

Degree requirement

Associate's Degree

Location requirements

HybridTorontoCanada

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