Human Resources Manager leading HR strategy, labor relations, and Senior HR Generalists for CBC/Radio - Canada’s English Services. Hybrid role based in Toronto.
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Senior HR Operations Specialist, Workday Experience
Posted 2 months ago
About the role
- HR Services Team Lead managing employee lifecycle processes and driving process improvements in a hybrid role. Supporting teams with Workday expertise and high quality customer service.
Responsibilities
- Lead a team of HR Service Coordinators to deliver high quality centralized transactional actions supporting the entire life cycle of an employee
- Drive a culture of process improvement with a focus on data integrity and excellent service
- Provide support to the team by coaching, troubleshooting issues, and conducting higher level research for inquiries
- Manage and administer programs, processes, and technologies essential to fulfilling personal and on the job needs of employees and managers
- Provide quality customer service throughout all stages of the employee lifecycle
- Support Talent Acquisition team to ensure a positive candidate experience by requisition and offer letter management
- Provide onboarding and new hire support
- Provide benefits administration support including new hire enrollments
- Serve as liaison with payroll team to assist employees with questions and change requests
- Perform employee data administration by ensuring employee data integrity in the HRIS systems
- Support the employee offboarding process through severance administration support
Requirements
- Bachelor’s degree and administrative experience in a recruiting, staffing or HR department
- 5 years of experience working in a Human Resources or Talent Acquisition function
- 3 years of experience with Workday
- Strong, demonstrable experience in HR data administration using Workday
- Able to manage multiple priorities, demonstrate objectivity, be results-oriented, and show initiative and creativity
- Must be flexible, work well under pressure, and have the ability to readily adapt to change
- Strong computer skills and technical capabilities in MS Office (Word, Excel and Outlook), smartsheet, ADP, iCIMs, and Workday is a plus
Benefits
- Health insurance
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
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Not specified
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