Property claims representative investigating complex claims and fraud for Intact, a Canadian insurer. Coordinating coverage analysis, settlements, repairs, and claims reporting.
About the role
- Claims Representative for client care team processing insurance claims in a hybrid role. Ensuring accurate claims handling and client support through documentation and communication.
Responsibilities
- Reviewing documents, processing claims accurately, and communicating with policyholders, brokers, and body shops to make sure our clients get the support they are entitled to, quickly and professionally.
Requirements
- 1–2 years of customer service experience, ideally in insurance, financial services, or a fast-paced office environment
- Strong written and verbal communication skills in English
- High attention to detail. Accuracy in claims handling is essential
- Excellent time management and organizational skills, with the ability to prioritize and meet SLAs
- A high level of empathy, patience, and professionalism when navigating difficult conversations
- Proficient computer skills including Microsoft Office and CRM software
- The ability to handle confidential information with integrity
- A positive, team-oriented attitude and comfort working within a collaborative environment
- Receptiveness to coaching, feedback, and continuous improvement
- General Level 1 Insurance Licence, or a strong willingness to obtain one — we will support you
- Bonus Points For Active General Level 1 Insurance Licence already in hand
- Prior experience in claims handling or insurance administration
- Familiarity with total loss or specialty insurance products
- Bilingual in English and Mandarin, Punjabi, or French
Benefits
- Insurance benefits
- Professional development support
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Expert en sinistres bilingue chez Assurant, entreprise mondiale de services aux consommateurs. Enquêtant, évaluant et réglant des réclamations automobiles au Québec.
Senior Accident Benefits Claims Adjuster investigating, estimating, negotiating, and settling property and casualty claims for Sedgwick. Remote telecommuting role based in Prince Edward Island.
Claims Analyst settling cargo claims for Sirva’s relocation and transportation services. Investigating liability, negotiating settlements, and coordinating damage assessments for US and Canadian customers.
High - net - worth property claims adjuster handling specialized Ovation insurance claims for Aviva Canada. Investigating, negotiating, and settling complex property losses while delivering personalized customer service.
Expert en sinistres automobile télétravail au Québec chez Sedgwick, qui gère des réclamations d’assurance. Enquête sur les sinistres, analyse la couverture et négocie les règlements.
Claims Coordinator managing health insurance claims for Alberta Blue Cross in Edmonton. Entering, adjudicating, and resolving claims and member inquiries in a temporary 12 - month role.
Sedgwick claims adjuster managing mid - and higher - level Canadian general liability claims. Assessing liability, handling subrogation, and negotiating settlements remotely.
Residential Claims Specialist managing complex, high - risk claims for TD Insurance, a Canadian home and auto insurer. Handling litigation, fraud, settlements, compliance, and customer outcomes.
Direction d’un département de sinistres et développement commercial pour un cabinet québécois d’assurance immobilière. Gestion des dossiers, prospection et négociation avec clients, fournisseurs et assureurs.