Claims Processor evaluating and processing pet insurance claims for Pets Plus Us across Canada. Reviewing veterinary histories, policy eligibility, coverage, and compensation decisions.
About the role
- Claims Representative processing claims and supporting policyholders in stressful moments. Working with the client care team in a hybrid role for an insurance firm.
Responsibilities
- reviewing documents
- processing claims accurately
- communicating with policyholders, brokers, and body shops
Requirements
- 1–2 years of customer service experience
- Strong written and verbal communication skills in English
- High attention to detail
- Excellent time management and organizational skills
- A high level of empathy, patience, and professionalism
- Proficient computer skills including Microsoft Office and CRM software
- The ability to handle confidential information with integrity
- General Level 1 Insurance Licence, or willingness to obtain one
Benefits
- meaningful work
- support for obtaining General Level 1 Insurance Licence
- strong backing and growth opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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