Claims Representative processing claims and supporting policyholders in stressful moments. Working with the client care team in a hybrid role for an insurance firm.
Responsibilities
reviewing documents
processing claims accurately
communicating with policyholders, brokers, and body shops
Requirements
1–2 years of customer service experience
Strong written and verbal communication skills in English
High attention to detail
Excellent time management and organizational skills
A high level of empathy, patience, and professionalism
Proficient computer skills including Microsoft Office and CRM software
The ability to handle confidential information with integrity
General Level 1 Insurance Licence, or willingness to obtain one
Benefits
meaningful work
support for obtaining General Level 1 Insurance Licence
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