Claims Adjuster adjusting bodily injury claims while maximizing business development opportunities. Providing high - quality customer service in a remote environment within Alberta.
About the role
- Warranty Claims Specialist supporting Optiom as it builds its in-house warranty claims capability. Engage with claims documentation, technical advisors, and insurance coverage verification.
Responsibilities
- Support Optiom’s transition of warranty claims handling from a third-party model to an in-house capability
- Work closely with the Claims Supervisor and Optiom’s contracted warranty technical advisor
- Manage warranty claim intake and documentation
- Verify coverage eligibility and policy terms at intake
- Create and maintain complete, accurate claim files in the claims management system
- Review repair estimates, diagnostic reports, and work orders
- Coordinate with the contracted warranty technical advisor
- Apply coverage terms to repair findings
- Escalate complex or disputed claims to the Claims Supervisor
- Communicate claim status, coverage outcomes, and next steps to policyholders and dealer partners
- Contribute to building out Optiom’s internal warranty claims knowledge base
Requirements
- 2+ years of claims handling, adjusting, or insurance operations experience
- Genuine comfort engaging with technical information outside your existing knowledge base
- Sound judgment in uncertain situations
- Strong written and verbal communication skills
- Disciplined file documentation habits and a process-oriented approach to claims handling
- Comfort working alongside technical advisors and subject matter experts
- Prior exposure to warranty, mechanical breakdown, or automotive-related insurance products (bonus points)
- A Level 1 General Insurance Licence, or active progress toward one (bonus points)
- Familiarity with automotive repair processes or repair terminology (bonus points)
- Experience working in a multi-province insurance environment (bonus points)
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Liability Claims Adjuster working remotely or hybrid anywhere in Canada. Joining the largest supplier of claims management services in Canada.
Personal Lines auto claims adjuster handling claims through customer interactions and policy analysis in Quebec. Must be bilingual (English - French) with required certifications and experience.
Claims Adjuster position at Intact with training provided for new employees. Responsibilities include managing claims processes, interviewing customers, and assessing liabilities.
Personal Lines auto claims adjuster handling customer claims over the phone. Analyzing policy details and making liability decisions during the claims process in Canada.
Claims Representative processing claims and supporting policyholders in stressful moments. Working with the client care team in a hybrid role for an insurance firm.
Claims Adjuster responsible for managing complex commercial liability claims at rapidly growing insurance company. Collaborating with brokers and partners, ensuring compliance with policy terms and conditions.
Property Claims Examiner overseeing property claims and ensuring quality service delivery. Managing investigations, adjustments, and settlements for both commercial and residential properties.
Claims Adjuster specializing in Lifestyle claims, assisting customers with cottages and watercraft at Aviva Canada. Manage claims, negotiate settlements, and provide exceptional service during challenging moments.
Claims Examiner responsible for evaluating claims and determining benefit eligibility. Aiding Canadians and families at Securian Canada through assessing contractual, medical, and functional information.