ServiceNow Developer responsible for designing, implementing, and maintaining CMDB solutions across Sun Life’s infrastructure estate. Collaborates with teams to gather requirements and translate them into solutions.
About the role
- Quality Assurance Analyst engaging with ServiceNow modules and integrations in a remote consulting setting. Focused on ensuring high-quality software applications and client satisfaction.
Responsibilities
- Identify, compare, and analyze quality issues within the organization's ServiceNow ecosystem.
- Propose solutions to address quality issues and collaborate with the relevant teams to implement these solutions.
- Participate in projects involving ServiceNow integrations, ensuring seamless functionality and data flow within the platform.
- Query, organize, and analyze data within ServiceNow to identify and resolve quality issues.
- Document test scenarios and test cases, ensuring comprehensive coverage of ServiceNow modules and integrations.
- Execute test cases, monitor results, and provide feedback to the development team.
- Adhere to the Technology Operating Model best practices of the organization, ensuring compliance with established quality assurance standards.
- Take ownership of ServiceNow modules and integrations, acting as the last line of defense to ensure high-quality ServiceNow applications.
Requirements
- Minimum of 3 years of experience as a Quality Analyst or in a similar role, with specific experience in ServiceNow.
- Strong understanding of quality assurance principles and best practices within the context of ServiceNow.
- Proficiency in querying and analyzing data within ServiceNow.
- Experience in working with ServiceNow modules and integrations.
- Excellent documentation skills, with the ability to create detailed test scenarios and test cases.
- Familiarity with quality assurance methodologies and best practices.
- Strong problem-solving skills and attention to detail.
- Excellent communication and collaboration skills.
- Preferred Qualifications:
- Certification in ServiceNow or quality assurance.
- Experience with ServiceNow reporting and dashboards.
- Knowledge of IT Service Management (ITSM) and IT Operations Management (ITOM) processes.
Benefits
- fully remote
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
ServiceNow Junior Developer part of agile team for custom applications and OOB modules implementations. Collaborate in developing and configuring ServiceNow solutions.
ServiceNow Developer responsible for CMDB solutions and integrations at Sun Life. Collaborating with cross - functional teams to enhance IT asset management processes.
Principal Technical Consultant providing architecture and implementation services for ServiceNow customers. Leading process re - engineering, documentation, and technical oversight for projects.
ServiceNow Developer responsible for designing and enhancing ServiceNow solutions. Supported by global teams, ensuring platform stability and extensive collaboration.
ServiceNow Architect designing solutions for the ServiceNow platform for Digital Realty. Responsible for overall design and documentation of large - scale enterprise applications to enhance business value.
ServiceNow Architect designing advanced solutions for workflows and integrations at TD. Leading efforts in automation and platform evolution to meet business objectives.
ServiceNow Business Process Champion ensuring the platform solves business problems. Leading collaboration between ServiceNow technical teams and business stakeholders in TD.
Senior Business Analyst managing ServiceNow platform administration for a Canadian IT solutions company. Collaborating with clients to implement business technology solutions.
Senior ServiceNow Consultant at Jolera responsible for overseeing ServiceNow implementations and client engagements. Collaborating with enterprise clients and driving scalable platform strategies.