Bluehost technical support specialist launching WordPress sites and troubleshooting SSL, DNS, email, and website issues. Supporting small businesses through Bluehost’s online growth platform.
About the role
- Bilingual Customer Service Representative serving clients for travel health services. Handling inquiries and guiding clients for safe travel at Passport Health with a customer-oriented mindset.
Responsibilities
- Serve as the first point of contact for clients via inbound phone calls
- Gather key travel details including destination, departure dates, and trip purpose
- Identify time-sensitive needs and secure same-day or near-term appointments when necessary
- Schedule consultations, immunization visits, and follow-up appointments with attention to detail
- Build trust and long-term relationships with clients
- Support leadership with administrative and project-based tasks
- Manage multiple requests calmly in a fast-paced environment
Requirements
- Previous customer service, sales, or call center experience
- Sales-oriented mindset with a track record of meeting goals
- Strong verbal and written communication skills
- Comfortable using Google Suite and learning new systems
- Bilingual English/French required
- Reliable, punctual, and calm under pressure
- Ability to work in-person at our Downtown Toronto office
Benefits
- Inclusion and Equal Opportunity Employment
- Accommodations for the interview process
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