Product Owner II at World Education Services leading Salesforce enhancements and operations. Focused on driving improvements, Agile execution, and stakeholder collaboration.
About the role
- Associate Product Manager supporting data, analytics, and AI projects for healthcare at PointClickCare. Collaborate with engineering and product teams to enhance user experience with healthcare data solutions.
Responsibilities
- Understand company strategy and how it connects to Product strategy and assigned scope.
- Become the product expert for their assigned scope, including product functionality and how the product creates value for customers and users.
- Serve as the voice of the customer to a scrum team inclusive of engineering and UX, partnering with engineering leads to manage ceremonies associated with product delivery.
- Maintain a prioritized backlog and write user stories, acceptance criteria and other artifacts to support engineering teams in delivering on product priorities.
- Continuously assess ways to improve products and services.
- Identify, communicate and bring the right people together to manage risks timely and effectively
- Oversee the data-to-insight pipeline, including data ingestion, cataloguing, normalization, model training and deployment
- Work with engineering, data and AI platform teams to ensure seamless data flow
- Work with customers to ensure product-market fit
Requirements
- Bachelor’s degree in business, computer science, or a healthcare-related field of study.
- 1-3 years working in Product management or related discipline, preferably in a health tech SaaS business.
- Experience with SaaS, Big Data, AI/ML preferred
- Understanding of healthcare data (Quality Programs, Claims, etc)
- Familiarity with data structures, SQL, Python, BI tools (PowerBI), React, Databricks
- Data Driven - experience managing, receiving, and delivering timely reports to a variety of team members.
- Curious, takes initiative, and receptive to new ideas.
- Proven ability to work cross functionally with various teams
- Adaptive to a dynamic and fast paced work style
- Demonstrated ability to create and execute a plan to achieve a desired result.
- Investigate, gather, and document detailed information regarding defects
- Experience with contributing to and executing on a Product roadmap.
- Experience working in a health tech SaaS B2B business preferred
- Experience in Product Life Cycle, Forecasting, Launch planning.
- Focus on delivery of product in alignment with strategy
- Proven ability to influence cross-functional teams (without formal authority) and guide them to solve complex problems.
- Ability to communicate effectively with internal and external stakeholders, both orally and in writing.
- Strong work experience in Cross Functional setting (Product, Engineering, Operations, etc.)
- Strong written and verbal communication skills, with the ability to listen and understand an audience and tailor communication accordingly.
Benefits
- Benefits starting from Day 1
- Retirement Plan Matching (RRSP & 401K)
- Flexible Paid Time Off
- Lifestyle/Wellness Spending Account
- Parental & Caregiver Leaves
- Fertility & Adoption Support
- Continuous Development Support Program
- Employee Assistance Program
- Learning Programs & Resources
- Employee Recognition … and more!
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