Principal Salesforce Architect modernizing enterprise healthcare technology at PointClickCare. Designing Salesforce strategies, integrations, taxonomy, and transformation roadmaps for 30,000+ provider organizations.
Responsibilities
Execute the strategic vision for the Enterprise Architecture practice under the guidance of leadership
Collaborate with domain architects, engineers, and leaders to develop technical standards, reference architectures, design patterns, opinion papers, and architecture decision frameworks
Develop and manage technical strategy and coordinate adoption across system design, infrastructure integrations, application development, and runtime principles
Manage the architecture review process, validation checklists, architectural artifacts, and domain-specific guidance
Translate business requirements into well-architected Salesforce platform solutions
Design and develop efficient end-to-end solutions for complex business problems
Apply architectural and engineering concepts to ensure scalability, maintainability, security, reliability, extensibility, flexibility, availability, and manageability
Manage technical delivery of custom development integrations and data migration for Salesforce implementations
Develop and execute a comprehensive Salesforce technical strategy covering architecture, development, integration, and maintenance
Research emerging technologies, develop proofs of concept, and recommend robust, cost-effective technologies
Drive adoption of enterprise design patterns and standard solution design and development processes
Produce target-state solution architectures, conduct architectural assessments and gap analyses, and shape solution roadmaps
Partner with data architects on data integrity, security, compliance, and data management
Partner with integration architects on integration strategies and system data flow
Ensure individual solutions align with overall enterprise architecture
Collaborate with business leaders to create business capability models aligned with technology needs
Foster a learning community within enterprise architecture and deliver value to business units
Report to the Director – Enterprise Architecture and work with IT, product teams, and senior executives
Requirements
Bachelor's or Master's degree in Computer Science, Information Technology, or a related field
5+ years of experience as a senior domain architect or senior enterprise architect
Prior experience as a Principal Salesforce Architect in a global organization working with Salesforce Connected Apps and Salesforce AppExchange applications
Proven experience designing and delivering complex B2B SaaS Salesforce solutions
Led at least two large-scale Product-to-Cash (CPQ/RCA) implementations from design to go-live
5+ years of experience defining Salesforce architecture across quoting, contracting, fulfilment, billing, revenue, customer success, and customer support
Experience planning and leading architecture delivery for large-scale business and systems transformation programs
Proven track record leading large-scale Salesforce initiatives from concept to delivery
Deep understanding of Salesforce architecture capabilities and ecosystem, including Sales Cloud, Service Cloud, Marketing Cloud, and Community Cloud or SuccessFactors ecosystem
Strong leadership and interpersonal skills, with ability to communicate complex technical concepts to non-technical stakeholders
5 years of hands-on enterprise architecture framework experience, such as TOGAF, C4, or ArchiMate
Strong analytical, problem-solving, and communication skills
Previous roles focused on data architecture, application or solution architecture, integration, risk management, and technology standards
Strong understanding of security architecture principles and practices
Proven experience in business capability modeling and translating business needs into technology solutions
Salesforce Certified Technical Architect, Application Architect, or System Architect certifications preferred
Familiarity with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics, or similar enterprise apps would be a plus
Generative AI Code Assistants such as GitHub Copilot and knowledge of current Generative AI model capabilities would be an asset
Benefits
Benefits starting from Day 1
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition
Flexible work arrangements
In-office events including onboarding, team events, semi-annual and annual team meetings
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