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About the role

  • Principal Salesforce Architect modernizing enterprise healthcare technology at PointClickCare. Designing Salesforce strategies, integrations, taxonomy, and transformation roadmaps for 30,000+ provider organizations.

Responsibilities

  • Execute the strategic vision for the Enterprise Architecture practice under the guidance of leadership
  • Collaborate with domain architects, engineers, and leaders to develop technical standards, reference architectures, design patterns, opinion papers, and architecture decision frameworks
  • Develop and manage technical strategy and coordinate adoption across system design, infrastructure integrations, application development, and runtime principles
  • Manage the architecture review process, validation checklists, architectural artifacts, and domain-specific guidance
  • Translate business requirements into well-architected Salesforce platform solutions
  • Design and develop efficient end-to-end solutions for complex business problems
  • Apply architectural and engineering concepts to ensure scalability, maintainability, security, reliability, extensibility, flexibility, availability, and manageability
  • Manage technical delivery of custom development integrations and data migration for Salesforce implementations
  • Develop and execute a comprehensive Salesforce technical strategy covering architecture, development, integration, and maintenance
  • Research emerging technologies, develop proofs of concept, and recommend robust, cost-effective technologies
  • Drive adoption of enterprise design patterns and standard solution design and development processes
  • Produce target-state solution architectures, conduct architectural assessments and gap analyses, and shape solution roadmaps
  • Partner with data architects on data integrity, security, compliance, and data management
  • Partner with integration architects on integration strategies and system data flow
  • Ensure individual solutions align with overall enterprise architecture
  • Collaborate with business leaders to create business capability models aligned with technology needs
  • Foster a learning community within enterprise architecture and deliver value to business units
  • Report to the Director – Enterprise Architecture and work with IT, product teams, and senior executives

Requirements

  • Bachelor's or Master's degree in Computer Science, Information Technology, or a related field
  • 5+ years of experience as a senior domain architect or senior enterprise architect
  • Prior experience as a Principal Salesforce Architect in a global organization working with Salesforce Connected Apps and Salesforce AppExchange applications
  • Proven experience designing and delivering complex B2B SaaS Salesforce solutions
  • Led at least two large-scale Product-to-Cash (CPQ/RCA) implementations from design to go-live
  • 5+ years of experience defining Salesforce architecture across quoting, contracting, fulfilment, billing, revenue, customer success, and customer support
  • Experience planning and leading architecture delivery for large-scale business and systems transformation programs
  • Proven track record leading large-scale Salesforce initiatives from concept to delivery
  • Deep understanding of Salesforce architecture capabilities and ecosystem, including Sales Cloud, Service Cloud, Marketing Cloud, and Community Cloud or SuccessFactors ecosystem
  • Strong leadership and interpersonal skills, with ability to communicate complex technical concepts to non-technical stakeholders
  • 5 years of hands-on enterprise architecture framework experience, such as TOGAF, C4, or ArchiMate
  • Strong analytical, problem-solving, and communication skills
  • Previous roles focused on data architecture, application or solution architecture, integration, risk management, and technology standards
  • Strong understanding of security architecture principles and practices
  • Proven experience in business capability modeling and translating business needs into technology solutions
  • Salesforce Certified Technical Architect, Application Architect, or System Architect certifications preferred
  • Familiarity with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics, or similar enterprise apps would be a plus
  • Generative AI Code Assistants such as GitHub Copilot and knowledge of current Generative AI model capabilities would be an asset

Benefits

  • Benefits starting from Day 1
  • Retirement Plan Matching
  • Flexible Paid Time Off
  • Wellness Support Programs and Resources
  • Parental & Caregiver Leaves
  • Fertility & Adoption Support
  • Continuous Development Support Program
  • Employee Assistance Program
  • Allyship and Inclusion Communities
  • Employee Recognition
  • Flexible work arrangements
  • In-office events including onboarding, team events, semi-annual and annual team meetings

Job type

Full Time

Experience level

Lead

Salary

CA$153,000 - CA$170,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Cloud

Location requirements

RemoteCanada

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