Senior manager leading Cando’s North American railcar mechanical repair and maintenance services. Developing standards, safety programs, budgets, and asset strategies for reliable, profitable operations.
About the role
- Manager enabling RBC PH&N Investment Counsel wealth-management teams. Coaching staff, improving operations, managing talent, and supporting exceptional client experiences across Southwest Ontario.
Responsibilities
- Support the region’s Investment Counsellors with business objectives by coaching team members and encouraging growth, idea generation, innovation, and success
- Promote effective working relationships within Investment Counsellor teams through coaching, training, and issue-resolution support
- Share and contribute best practices across the regional team and lead office change initiatives
- Handle talent acquisition requests, recruiting, onboarding, mentoring, and required training for new team members
- Oversee the annual performance management cycle and create development opportunities supporting promotions
- Manage low performance through coaching and effective leadership
- Ensure operational and procedural excellence by overseeing risk alerts and missing-document actions
- Support management of the region’s physical office operations
- Help staff resolve operational issues, remove barriers with Operations, and provide escalation support
- Create an environment of employee engagement and effectiveness, empowering, collaborating with, and recognizing team members
- Develop a talent pipeline by assessing capacity, allocating resources, and supporting succession planning
Requirements
- Demonstrated experience managing and developing people
- Experience leading large teams to exceptional outcomes and leading against objectives in a business development environment
- Experience leading engagement through change management
- Passion for problem solving
- Leadership experience in Wealth Management or Financial Services
- Exceptional spoken and written communication skills
- Strong conflict resolution skills
- Ability to deal with ambiguity
- Organization and time management skills
- Attention to detail
- Experience assisting wealth management teams and working in client-facing roles
- Investment designation such as CIM, CFP, or CFA is nice to have
- University Degree is nice to have
Benefits
- A comprehensive Reward Program including bonuses and flexible benefits
- Competitive compensation
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
- Opportunities to take on progressively greater accountabilities
- Employee volunteer activities
- Community initiatives through donations and community investments
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