Manager overseeing operational risk governance, reporting, and mitigation for Manulife’s global wealth and asset management business. Supporting risk committees, business officers, metrics, assessments, and corrective actions.
About the role
- Senior Manager overseeing technology risk and controls for RBC, Canada’s largest bank. Leading control testing, risk assessments, remediation, and executive reporting across GFT.
Responsibilities
- Understand all underlying risks in the Risk Register and evaluate new risks
- Lead control testing for Global Functions Technology (GFT)
- Document and manage EIM Issues and ITRM Findings from creation to closure
- Serve as a Risk Management Subject Matter Expert for junior team members
- Oversee and report on timely completion of Application Control Assessments
- Understand risks, issues, KRIs, and reports feeding into the Risk and Control Self-Assessment (RCSA)
- Advise Senior Management and describe the Business Unit’s Risk Profile and remediation actions
- Manage creation of new risks and controls, including control testing
- Build and present materials for senior-level risk management meetings; distribute notes and action items
- Develop tools and processes to streamline risk management and gain risk insights
- Participate in and lead risk-related projects and assessments across GFT
Requirements
- CRISC or equivalent designation
- 7+ years of experience as a Risk Professional
- Initiative and self-starter ability
- Ability to navigate situations where requirements may initially be unclear
- Deadline-driven and results-oriented
- Ability to meet consistently high quality standards while handling multiple tasks and deadlines
- Demonstrated written, oral, and presentation skills
- Strong organizational and time management capabilities
- Strong understanding of technology and/or the financial services industry
- Experience using LLMs to generate plans, management reports, and presentations (nice-to-have)
- Ability to build and integrate Agentic AI agents to make manual processes more efficient (nice-to-have)
- Knowledge of regulatory requirements (nice-to-have)
- Previous knowledge or experience with key risk/indicator tools such as ERIC or Archer (nice-to-have)
- Ability to facilitate discussions and influence key decision-makers (nice-to-have)
- Strategic thinking and excellent interpersonal skills to work across multiple functions and businesses (nice-to-have)
Benefits
- A comprehensive Total Rewards Program including bonuses and flexible benefits
- Competitive compensation
- Commissions and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Dynamic, collaborative, progressive, and high-performing team
- World-class training program in financial services
- Flexible work/life balance options
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