Bilingual IT Trainer developing and delivering training programs and e - learning modules at McCarthy Tétrault in Montreal. Collaborating across teams to facilitate employee learning and technology upgrades.
About the role
- Field Case Manager contributing to patient management and reimbursement processes for healthcare solutions company. Delivering support while ensuring compliance and quality service measures throughout patient interactions.
Responsibilities
- Practice management
- Customize program elements to meet the needs of designated prescribing physicians
- Ensure compliance with nursing standards set by the nursing regulatory authority
- Review patient status and assist the prescribing physician with completing patient enrollment
- Proactively evaluate programs and make recommendations to improve outcomes and service quality
- Welcome each patient to the program and record required patient information
- Provide treatment guidelines to patients and physicians
- Ensure patient services are coordinated and monitored according to key performance indicators (KPIs)
- Coordinate private and public insurance coverage activities directly with insurers
- Report adverse events/serious adverse events in accordance with the program's standard operating procedures
- Complete all relevant reports (timesheets, expenses, mileage, etc.) according to established deadlines.
Requirements
- Registered Nurse (RN) or Registered Practical Nurse (RPN); registration with the College of Nurses of Ontario; case management experience preferred
- Minimum of three (3) years of clinical experience is an asset
- Available to travel within an assigned territory; occasional overnight travel may be required
- BCLS (Basic Cardiac Life Support) certification may be required depending on the program's therapeutic area
- Valid driver's license, current auto insurance, and access to reliable transportation for regional travel
- Experience and training across various therapeutic areas is an asset
- Knowledge of public and private reimbursement structures, systems, and processes
- Fluency in French and English is required.
Benefits
- We provide compensation, benefits, and resources that foster a highly inclusive culture and support our ability to live with purpose every day
- In addition to traditional offerings such as medical, dental, and vision insurance, we also provide a comprehensive suite of benefits focused on physical, emotional, financial, and social well-being
- This includes support for working families, which may include backup care for dependents, adoption assistance, fertility coverage, family-building support, behavioral health solutions, paid parental leave, and paid caregiver leave
- To support your growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and more.
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