Senior Technical Product Manager leading key ServiceNow roadmap initiatives to improve customer experience and operational efficiency at TELUS. Collaborating with stakeholders and managing transformation projects.
About the role
- ServiceNow Developer designing and executing solutions for clients in multiple Canadian cities. Leading development efforts and collaborating with stakeholders for optimal platform performance.
Responsibilities
- Design, develop, and implement ServiceNow solutions across multiple modules
- Collaborate with architects, product owners, and stakeholders to refine requirements
- Manage and maintain the development backlog
- Lead development activities by building new features and reviewing peer code
Requirements
- 5–7 years of hands‑on ServiceNow development experience (certification strongly preferred)
- Proven experience designing, configuring, and customizing ServiceNow applications
- 3–5 years of client‑facing experience in a consulting or professional services environment
- 3+ years working within Agile frameworks such as Scrum or SAFe
- Strong background in ITSM/ITIL processes
Benefits
- Competitive benefits and compensation package
- Flexibility in your schedule
- Opportunities for professional development
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