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About the role

  • Remote Talent Acquisition Coordinator supporting The Salvation Army’s seasonal hiring through Workday and ServiceNow. Processing hiring transactions, validating data and escalating exceptions.

Responsibilities

  • Review assigned ServiceNow requests for completeness and update ticket status and processing notes
  • Enter and update candidate, worker, position, job, organizational and hiring information in Workday
  • Process routine seasonal and temporary hiring transactions and monitor them through completion or handoff
  • Compare information across ServiceNow, Workday, templates and supporting documents
  • Monitor ServiceNow tickets, Workday inbox items and other work queues
  • Collect, organize and record required hiring documentation
  • Contact hiring managers, HR representatives, candidates and internal partners for missing information and routine updates
  • Maintain operational trackers and provide volume, completion and outstanding-item information
  • Identify and escalate system errors, duplicate records, process exceptions, conflicting information and overdue dependencies
  • Handle candidate and employee information securely in accordance with privacy and records-management requirements

Requirements

  • Previous experience in data entry, administration, Human Resources, recruitment coordination, customer service or high-volume transaction processing
  • Experience working with confidential personal or employment information
  • Experience working from standardized procedures, checklists or service-level requirements
  • Accurate and efficient keyboarding and data-entry skills
  • Proficiency with Microsoft Outlook, Word, Excel and Teams
  • Ability to learn and navigate Workday, ServiceNow and related digital tools
  • Ability to compare information across systems and source documents
  • Ability to maintain clear, complete and retrievable electronic records
  • Ability to use trackers, filters and basic spreadsheet functions
  • Professional written communication skills
  • Ability to follow written procedures and complete standardized workflows consistently
  • Willingness to understand and support the mission and purpose of The Salvation Army in Canada and Bermuda
  • Completion of post-secondary education in Human Resources, business administration, office administration or a related discipline is preferred
  • An equivalent combination of education, training and relevant experience may be considered

Benefits

  • Reasonable accommodation throughout the recruitment process and employment
  • Limited overtime or adjusted working hours may be available during peak periods, subject to advance authorization and applicable employment standards

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$50,898 - CA$76,357 per year

Degree requirement

No Education Requirement

Tech skills

ServiceNow

Location requirements

RemoteCanada

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