Sales Engineering Manager at Samsara overseeing a high-performance team. Focus on Field Enterprise business solutions with a technology-driven approach.
Responsibilities
Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Hire, develop and lead an inclusive, engaged, and high performing Sales Engineering team
Manage individual and team performance ensuring our partnership with sales, product, support and customer success teams are productive and efficient
Work with Regional Sales Managers on account planning, strategy and sales call activity
Manage escalations (product issues, feature requests, etc.) in a pre-sales environment
Participate in customer / prospect calls as a trusted advisor
Partner with other Sales Engineering leaders to improve the overall Sales Engineering organization at Samsara
Requirements
Bachelors’ of Science degree from a 4 year accredited university
5+ years of professional experience in hands on engineering, pre-sales, customer success, or customer/product support capacity
3+ years of sales engineering management experience
Experience with Software Product sales; Infrastructure, SaaS
Knowledge in one or more of these areas of expertise: IoT, Networking / Security, SaaS, Cloud Technologies, or Physical Security
Strong technical and business acumen
Excellent communication, customer service, and interpersonal skills
Ability to partner with a broad coalition of stakeholders, ranging from sales, product, marketing, support, customer success and from individual contributors to executive team members across the organization
Demonstrated leadership, creativity, and problem solving abilities
Excellent presentation and organizational skills
Ability to work in a fast paced dynamic environment
Ability to travel as needed.
Benefits
Full time employees receive a competitive total compensation package
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