Project Administrator roles focusing on billing and project documentation for multinational clients. Joining Northstar Access, a leader in safe, temporary access solutions across Canada.
Responsibilities
Prepare and issue accurate, timely invoices for complex, high-value accounts
Ensure billing complies with customer-specific terms and documentation requirements
Prepare and deliver ad hoc reports for customers upon request, ensuring accuracy and timely response
Collaborate with clients to resolve billing inquiries or disputes promptly
Process and post a variety of payments (cheques, EFTs, credit cards)
Manage collections and follow-ups on aged receivables professionally and effectively
Work closely with the Finance team to monitor account health and support cash flow forecasting
Maintain accurate customer and job files, ensuring compliance with both internal and client standards
Support project tracking, cost control, and reporting for multiple concurrent projects
Process and verify employee timesheets for accuracy and completeness prior to billing or payroll submission
Collaborate with sales, operations, and finance to align on project milestones and billing schedules
Assist estimators by gathering documentation needed for bids and quotes
Handle project setup, including account creation and insurance/clearance certificates
Identify and help resolve yard and field issues in coordination with internal teams and external partners
Requirements
3+ years of experience in billing, project accounting, or accounts receivable
Proven experience billing large, multinational clients or enterprise-level customers
Experience in a high-growth or scaling business is highly desirable
Post-secondary education in Accounting, Finance, or a related field
Strong Excel skills and proficiency with Microsoft Office
Excellent attention to detail and organization
Strong communication and customer service skills
Confident working independently and managing competing priorities
Construction or manufacturing industry experience is an asset
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