Contract Project Manager leading healthcare IT transformation for Workiy. Managing M365 and Exchange Online implementations, testing, stakeholder coordination, and organizational change.
About the role
- Healthcare Project Manager overseeing large-scale implementations at Shift Collab, a virtual therapy practice. Responsible for project planning, stakeholder management, and execution across multiple workstreams.
Responsibilities
- Translate partnership agreements into a concrete project plan with clear milestones, dependencies, and owners
- Define scope and success metrics for each workstream
- Build and maintain the execution roadmap across technical, clinical, and operational tracks
- Serve as the central coordination point across internal teams (Clinical, Care, Marketing, Ops) and external enterprise partners
- Run project meetings, own the agenda, and close action items
- Keep roles, responsibilities, and expectations clear across all parties — internally and externally
- Identify and move through blockers without waiting to be asked
- Drive day-to-day progress and hold workstreams accountable
- Maintain momentum independently — this role does not require heavy oversight
- Flag risks early with a recommendation, not just a problem
- Run a consistent project cadence (weekly updates, stakeholder check-ins)
- Provide clear, concise progress reporting to the COO
- Escalate issues early with context and a proposed path forward
- Map, scope, and implement processes to serve external partners and organize internal teams
- Build repeatable playbooks for how we run enterprise implementations and reporting
Requirements
- 7 to 10+ years in project or program management, with significant time leading large-scale implementations.
- Direct, hands-on experience managing implementations in healthcare, health benefits, or insurance. This is required, not preferred.
- PMP or equivalent project management certification required.
- A technical skillset to leverage tools like Claude, Miro, Coda, and Zapier is preferred.
- University degree in business, healthcare administration, or a related field preferred.
- Comfortable navigating complex, multi-stakeholder environments while managing internal teams and external enterprise partners simultaneously.
- Once you're onboarded and clear on the job to be done, you have the aptitude and skillset to act independently.
- Organized without being rigid. You bring structure, not bureaucracy.
- Communicates clearly across different audiences, from clinical to technical to executive.
- Being bilingual in English and French is an asset.
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