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About the role

  • Digital and Automation Technical Project Manager facilitating healthcare IT solutions across hospitals and health systems. Collaborating with sales and technical teams to ensure successful implementation and optimization.

Responsibilities

  • Partner with account managers and sales teams to support discovery, solution design, and technical validation during pre-sales engagements
  • Lead or contribute to technical discovery sessions, workflow assessments, and stakeholder discussions to understand customer goals and constraints
  • Translate clinical, operational, and IT requirements into practical, implementable solution designs with clear scope and delivery considerations
  • Support product demonstrations, RFP/RFI responses, proposals, and Statements of Work (SOW) with a strong focus on feasibility, timelines, and dependencies
  • Act as the bridge between sales and delivery by setting realistic expectations for implementation approach, effort, and outcomes
  • Lead or support the end-to-end implementation of digital and automation solutions, from project kickoff through go-live and stabilization
  • Develop and manage project plans, timelines, milestones, and resource coordination, ensuring alignment across internal and customer teams
  • Serve as the primary technical and delivery contact for customers during implementation, guiding configuration, integration, testing, and deployment activities
  • Deliver customer training, knowledge transfer, and best-practice guidance to support adoption and operational readiness
  • Identify and proactively manage risks, dependencies, and change requests, escalating as needed to keep projects on track
  • Support post-go-live activities, including optimization, enhancements, and identification of follow-up opportunities
  • Act as a trusted advisor and customer advocate, maintaining strong relationships throughout the sales and delivery lifecycle
  • Collaborate with product management, engineering, and support teams to relay customer feedback and implementation insights
  • Support continuous improvement by contributing to implementation standards, templates, and best practices
  • Identify opportunities for expansion, optimization, or additional automation based on customer usage and outcomes

Requirements

  • 3+ years of experience in healthcare IT implementation, project management, technical consulting, or solution delivery, with exposure to pre-sales activities
  • Strong understanding of healthcare IT environments, including EHRs, integrations, workflows, and regulatory considerations
  • Hands-on experience managing or supporting technology deployments and customer onboarding
  • Ability to translate high-level requirements into structured project plans and executable solutions
  • Comfortable engaging with clinical, operational, and IT stakeholders at varying levels
  • Familiarity with interoperability standards (e.g., HL7, FHIR) and digital health platforms is an asset

Benefits

  • Flexible benefits plan
  • Defined Contribution Pension Plan
  • Registered Retirement Savings Plan matching contributions
  • Competitive paid time off program including vacation, company holidays, sick leave, and parental leave

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

RemoteCanada

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