Field Service Technician responsible for mechanical and electrical aspects of surface mining equipment. Engage in troubleshooting, repairs, and safety compliance adhering to industry standards.
About the role
- Field Service Technician providing on-demand service for various industrial equipment in Canada. Involves daily travel, troubleshooting, and customer training in safe practices.
Responsibilities
- Perform duties to install and provide on-demand/scheduled service and training for all general-purpose equipment with a wide variety of industrial and customer specific application machines.
- Perform daily task in accordance with all Safety regulations and protocols.
- Completes all safety related training on time and to expectation.
- Ability to timely, accurately, and effectively document daily service activities and expenses in the appropriate recording system.
- Identifying complex problems relating to customer and/or machines, reviewing related information to develop and evaluate options and implement effective and strategic solutions.
- Read and interpret complex blueprints, wiring diagrams and schematics as required for installation, repair, special upgrades and retrofits of customer equipment.
- Technical support and training to Signode Technicians.
- Monitor and manage their schedule service calls for accuracy and completion.
- Diagnose and troubleshoot equipment breakdowns involving mechanical, hydraulic, pneumatic, electrical and electronic functions, preventative maintenance calls, disassemble units, replace defective parts.
- Make adjustments and test for proper operation on designated equipment assigned.
- Under supervision, coordinate proactive pre-installation meetings with customers to review installation procedures and both company and customer responsibilities, inspect sites for product compatibility and install, adjust and test equipment.
- Proactively report and follow up on potential unsafe conditions and suggest effective solutions.
- Maintain effective customer relationships via professional explanations of product failures, nature of problem and recommended corrective actions.
- Communicate essential information on a timely basis to key stakeholders such as customers, management and engineering.
- Intermediate PLC knowledge to troubleshoot and repair equipment programmable logic controllers.
- Identify upgrade and retrofit opportunities and notify appropriate parties to assist in quotation proposals.
- Design and conduct training programs for repair and/or preventative maintenance.
- Prepare comprehensive, non-conformance reports and service bulletins.
- Work with Regional Service Manager to assist on appropriate inventory sourcing levels and specific parts as it pertains to their assigned equipment.
Requirements
- High School Degree GED required
- 1-3 years of transferable experience with electrical or mechanical background.
- Basic knowledge of Microsoft systems and general computer mobility.
Benefits
- health
- dental
- vision
- RPP and RRSP
- paid time off
- life insurance
- wellness perks
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
CS
Customer Service Engineer providing technical support and conducting training for manufacturing simulation software. Focusing on customer - specific needs and documentation.
Field Service Technician for Sandvik, maintaining and repairing surface mining equipment. Role includes troubleshooting, commissioning, and compliance with safety regulations.
Field Service Technician providing technical maintenance for hardware and software products at customer locations. Responsible for scheduled inspections, repairs, and customer satisfaction in Montreal, QC.
Service Technician applying technical knowledge to troubleshoot and maintain Arjo equipment in healthcare facilities. Empowering movement for people with mobility challenges through quality service.
Field Electrical Technologist servicing electrical power systems and working alongside experienced technicians. Delivering safe, reliable, and high - quality field services to industrial and utility clients.
Heavy Duty Mechanic maintaining and troubleshooting mining equipment for Sandvik. Responsibilities include equipment commissioning and ensuring safety compliance standards.
Field Service Technician at Moneris, providing technical expertise in installing and maintaining equipment. Working on - site with clients in Quebec City to ensure customer satisfaction.
Field Service Technician providing installation, maintenance, and training support for LB Foster's friction management lubricators. Extensive North American travel required for this position.
Field Service Technician responsible for troubleshooting and maintaining heavy duty mining equipment. Working on - site in Nunavut with support from a global network of technicians.