Field Service Technician responsible for troubleshooting and maintaining underground mining equipment at Sandvik. Includes commissioning new equipment and customer training.
About the role
- Field Service Technician repairing complex electronic systems and equipment for a global leader in detection and screening technologies. Supporting safety and security with high attention to detail and commitment to customer satisfaction.
Responsibilities
- Demonstrate proficiency in interpreting electrical and mechanical schematics to identify root causes of component or assembly failures.
- Develop and maintain expertise across multiple product lines, including Trace, X-Ray, CT X-Ray, and Cargo Inspection Systems.
- Undertake high-priority projects as assigned, maintaining a commitment to excellence and attention to detail.
- Identify and address recurring issues through independent analysis and collaborative problem-solving.
- Utilize business software applications (MS Word, Excel & PowerPoint) to generate precise and informative reports as required.
- Execute on-site troubleshooting, servicing, installation, and repair of Trace, X-Ray, CT X-Ray, and Cargo Inspection equipment with utmost precision and care.
Requirements
- Associate's Degree, relevant Trade Certification (electrical, electronic, mechanical), or equivalent Military Training.
- Minimum of 1-3 years of direct involvement in troubleshooting and field repair of electrical and electronic systems and equipment.
- Demonstrated proficiency in MS Office Suite and aptitude for specialized software programs.
- Superior communication skills are imperative.
- Strong customer focus and teamwork orientation are essential.
- Consistent responsiveness to all customer issues is mandatory.
- Willingness and ability to travel on short notice is a critical requirement.
Benefits
- medical, dental & vision insurance
- paid time off
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