Payroll & Benefits Specialist managing payroll and benefits for Canadian and U.S. employees. Ensuring compliance and supporting employee inquiries at SOCi.
Responsibilities
Prepare and process regular and off-cycle payrolls for Canadian and U.S. employees, ensuring accuracy, completeness, and proper supporting documentation.
Review payroll data, validate employee changes, and ensure compliance with company policies and statutory requirements.
Manage day-to-day payroll administrative activities, including employee inquiries, mail, status changes, and payroll updates.
Support payroll-related aspects of equity administration.
Assist with U.S. tax registration processes as needed.
Prepare and support Canadian payroll year-end activities and reporting requirements, including WCB reporting.
Prepare and support U.S. payroll year-end activities and reporting requirements, including WCB reporting.
Administer employee benefits programs for U.S. and Canadian employees, including medical, dental, insurance, HSA/FSA, retirement, and related plans.
Enroll new hires in applicable benefit plans and process employee benefit changes in a timely manner.
Manage benefit terminations, including COBRA administration.
Coordinate and support U.S. benefits enrollment activities.
Serve as a point of contact for employee benefits questions and day-to-day plan administration.
Manage 401(k) and RRSP programs, including enrollments, payroll deductions, and quarterly employer matching.
Perform 401(k) and RRSP reconciliations and ensure accurate remittance and reporting.
Support the annual 401(k) audit by preparing documentation and responding to requests.
Reconcile benefits invoices and collaborate closely with Accounting to investigate and resolve discrepancies.
Prepare recurring and ad hoc payroll and benefits reports as required.
Maintain accurate records and documentation for payroll, benefits, and audit purposes.
Ensure payroll and benefits processes are administered in accordance with internal controls, company policy, and applicable regulations.
Support internal and external audits by gathering required documentation, responding to requests, and assisting with follow-up items.
Maintain confidentiality of employee payroll and benefits information at all times.
Maintain and manage payroll and HR systems, including UKG and Blue Marble, and troubleshoot issues as they arise.
Identify opportunities to improve payroll and benefits processes for efficiency, accuracy, and compliance.
Develop, update, and maintain standard operating procedures for payroll and benefits processes.
Requirements
Minimum 2 years’ of Canadian payroll and benefits processing experience, ideally supporting both Canadian and U.S. employees.
Experience processing regular and off-cycle payrolls.
Knowledge of 401(k), RRSP, COBRA, HSA/FSA, and general employee benefits administration.
Familiarity with payroll year-end processes, reconciliations, and audit support.
Working experience with UKG.
Strong attention to detail and high degree of accuracy.
Strong organizational, problem-solving, and time-management skills.
Ability to handle sensitive and confidential information with discretion.
Strong communication skills and ability to respond effectively to employee and stakeholder inquiries.
Proficiency in Microsoft Excel and other business systems.
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