Consultant Senior SuccessFactors EC PAYROLL analyzing client needs and implementing technology solutions for HR transformation. Leveraging extensive experience in SAP SuccessFactors and payroll systems for effective client support.
About the role
- Senior Global Payroll Manager overseeing payroll operations across the U.S. and Canada for multi-location businesses. Ensures compliance and accuracy in payroll processing while managing cross-functional relationships.
Responsibilities
- Lead end-to-end payroll processing for employees in the U.S. and Canada (with expert-level focus on BC and ON), as well as other international locations.
- Ensure payroll accuracy, timeliness, and compliance with all federal, state, provincial, and local regulations.
- Validate calculations for U.S. federal/state taxes and Canadian EI, CPP, provincial taxes, employer health tax (ON), statutory holiday pay, vacation entitlements, and termination requirements.
- Manage payroll inputs including new hires, terminations, bonuses, commissions, deductions, and benefits changes.
- Reconcile payroll reports and partner with Accounting on month-end close activities.
- Serve as the subject-matter expert for U.S. payroll laws and Canadian payroll compliance in BC and Ontario.
- Maintain compliance with employment standards, tax laws, statutory benefits, remittances, year-end reporting, and record-keeping requirements.
- Lead year-end filings including W-2/W-3, T4/T4A, ROEs, and other statutory documents.
- Monitor legislative changes across regions and update internal processes accordingly.
- Support internal and external audits, ensuring strong internal controls.
- Manage relationships with payroll vendors, global payroll providers, and EOR partners.
- Oversee SLAs, troubleshoot issues, and ensure seamless payroll operations across countries.
- Optimize payroll systems, automation, and data integrity across HRIS and accounting platforms.
- Partner with HR, Finance, Legal, and international teams on payroll requirements, compensation changes, and global expansion.
- Assist with payroll setup in new countries, including compliance research, system configuration, and vendor selection.
- Provide payroll expertise and guidance to leaders and employees across time zones.
- Prepare payroll summaries, reconciliations, and variance analyses for leadership.
- Track payroll expenses, headcount changes, statutory accruals, and audit documentation.
- Recommend process improvements to increase accuracy, efficiency, and compliance.
Requirements
- 8–10+ years of payroll experience, including 3+ years supporting multi-country payroll.
- Strong, hands-on knowledge of U.S. payroll, including federal, state, and local taxes, wage laws, and year-end filings.
- Expert understanding of British Columbia and Ontario payroll, including EI/CPP, provincial taxes, statutory holidays, vacation rules, employment standards, and year-end reporting (T4/T4A, ROEs).
- Experience with global payroll providers (UKG, Deel, Remote, Playocity, etc.) and HRIS integrations. UKG is a must.
- Proven track record of owning payroll processes end-to-end with high accuracy.
- Strong analytical skills and advanced proficiency in Excel.
- Excellent communication, problem-solving, and cross-functional collaboration skills.
Benefits
- Health insurance plans, dental, and vision
- Wellness incentives
- 401(k) plan with employer match
- Flexible paid time off
- Quarterly wellness days
- Paid holidays
- Unique employee engagement programs
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