Payroll Specialist managing multi - client payroll processes for an online payroll, HR, and health benefits service. Collaborating with Operations, Sales, and Product teams to enhance client services.
About the role
- Manager for global payroll and benefits administration at Solink, ensuring compliance and operational efficiency across multiple countries. Drive process improvements and automation for payroll operations.
Responsibilities
- Own end-to-end payroll operations across Canada, the US, and the UK, ensuring accuracy, timeliness, and compliance.
- Manage relationships with external payroll providers and ensure SLAs and service standards are met.
- Review and approve payroll inputs, reconciliations, and post-payroll reporting.
- Partner with Finance to ensure payroll aligns with accounting, reporting, and audit requirements.
- Oversee global benefits programs, including enrollments, renewals, vendor management, and employee support.
- Ensure benefits offerings remain competitive, compliant, and aligned with company strategy.
- Identify opportunities to automate payroll and benefits workflows to reduce manual effort, errors, and cycle time.
- Leverage payroll systems, integrations, and emerging AI-enabled tools to improve data accuracy, reporting, and employee experience.
- Design and maintain scalable processes that support global growth and reduce operational risk.
- Manage and support one direct report, providing coaching, development, and performance feedback.
- Stay current on payroll, tax, and benefits regulations across all operating regions.
Requirements
- 5+ years of experience in payroll, with direct experience managing multi-country payroll.
- Advanced proficiency in Excel and Google Sheets, including the ability to perform complex reconciliations, data analysis, and validation.
- Strong working knowledge of payroll and benefits regulations in Canada, the US, and/or the UK.
- Experience managing or mentoring at least one direct report.
- Demonstrated experience improving operational efficiency through automation, system enhancements, or process redesign.
- Comfort exploring and adopting new tools, including AI-enabled solutions, to streamline work.
- Familiarity with global payroll vendors and HRIS/payroll systems.
- High attention to detail with the ability to manage multiple deadlines across regions.
- Strong communication and stakeholder management skills.
- A proactive, solutions-oriented mindset with a comfort level operating in a fast-paced environment.
Benefits
- Flexible work where possible, with clear expectations and trust.
- Meaningful equity for all full-time permanent employees.
- Comprehensive benefits, including fully paid health & dental (no waiting period) + $500 HSA.
- Wellness support with monthly reimbursement for fitness, wellness, or mental health.
- Growth through merit—advancement is based on contribution and impact.
- Transparent, candid culture with clear expectations and honest feedback.
- Connection & community through So-learns, Solink-o, team events, and more.
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